What are the responsibilities and job description for the TEAM LEADER position at Church's Texas Chicken?
Job Description
The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.
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The Shift Manager takes ownership and responsibility for solving problems; seeks help from others when appropriate; and is willing to provide help and guidance to others.
- Ensures that all Team Members complete their Shift Excellence tasks for their assigned position(s).
- Ensures that employees are clean and neat in appearance.
- Personally demonstrates that customer needs are the highest priority.
- Ensures food safety, quality and accuracy of orders.
- Resolves customer complaints quickly while maintaining positive customer relations.
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