Cashier

Cashier

Position Summary: The Team Member/Hospitality Clerk is passionate about providing our guests a superior dining experience with friendly, quick, accurate service in a clean and safe environment.

II. Primary Job Duties

The position of Team Member/Hospitality Clerk is responsible for the following major duties and tasks:

1. Creates a World Class Guest Experience

• Greets all guests with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
• Demonstrates company service expectations when serving both dine in and drive through guests.
• Packs orders correctly, ensuring order accuracy. Fills the guest order within company standard of 60 seconds.
• Suggests additional items using selling scripts.
• Collects money, accurately counts change and delivers the order. Thanks the guest and invites them to return.
• Maintains all signed meal tickets and coupons.

2. Delivers Exceptional Brand Standards, Cleanliness and Safety

• Follows all food safety guidelines.
• Ensures that all product holding times are strictly observed.
• Ensures that product displays on the counter or in the display case are properly rotated and attractively displayed.
• Completes assigned housekeeping duties to provide a clean and organized restaurant.
• Ensures that all tasks are accomplished in a safe manner.

3. Communicates Openly With Manager and Team Members

• Listens and follows directions.
• Responds positively to feedback.
• Is honest and courteous when communicating with guests, team members, and managers.
• Communicates positively about the company.

4. Demonstrates Team Work

• Keeps supervisor informed of work related issues.
• Works well with team members.
• Offers help without being asked in all areas of the restaurant.
• Supports Company values, goals, and work rules.

5. Performs Other Duties as Assigned

• Performs other duties as assigned by Manager/Shift Leader.

II. Technical and Other Skills Required:

• Must be 16 years old.
• Must be eligible to work in the United States.
• Must be available to work assigned schedule.
• Items lifted are also carried for at least a small distance (e.g. from a supply storage area to a food preparation area)