What are the responsibilities and job description for the Assistant Manager position at Church's Chicken | QSR Dallas?
Assistant Managers are a critical in creating a respectful and positive environment and ensuring our restaurants function efficiently and profitability. They are responsible for shift management and also have responsibilities above the shift including managing resources, conducting assessments, and actioning plans. Assistant Managers support the Restaurant Manager in all ways, including leading the team to reach our sales, labor, and profitability goals.
Responsibilities Include
Team Environment
- Assist recruiting, hiring, and onboarding new employees
- Communicate job expectations and shift responsibilities to employees
• Hold team members accountable for performance accurately and respectfully • Support the development of team members
Operational Excellence
- Review guest feedback and action plans to drive a guest focused culture
- Ensure Brand standards, recipes, and systems are executed
• Prepare weekly schedule and ensure each shift meets guest service goals • Prepare weekly order and count inventory as directed by Restaurant Manager
- Conduct assessments and action plans to ensure a safe, secure, and healthy environment
Profitability
- Control costs while also driving service and sales goals
- Manage in-restaurant cash and banking procedures to standard
- Execute promotions and new product roll-outs with team training and sampling
Skills / Qualifications
- Fluent reading and writing in English Basic computer skills
- Math and financial management
- 1 year restaurant or retail experience
- 3 years supervisory experience
- Food Safety trained (certified preferred)
Competencies
- Guest Focus
- Passion for Results
- Conflict Management
- Building Effective Teams
- Interpersonal Relationships and Influence
- Problem Solving and Decision Making
Compensation and Benefits
- Competitive pay
- Flexible schedules
- Growth and development opportunities
- Full time employees are eligible for: Paid time off, Short-term disability, Health, Dental, Vision, and Life Insurance, 401k with employer contribution
REQUIREMENTS
