Business Operations Administrator

What You'll Be Doing

Under the direction of the Assistant Vice President, responsible for overseeing and coordinating WMMS operations to ensure business processes run accurately, efficiently and effectively.

Assemble, review and edit reports containing highly confidential financial, claims and underwriting information. Assist AVP in achieving key corporate objectives including accuracy of financial/business transactions, budget management, contract management and project planning/oversight. Serve as a liaison to the Office of the Commissioner of Insurance, other departments and customers.

On Any Given Day, You'll

• Manage end-to-end invoicing and financial reporting for WMMS services, maintaing high standards for accuracy, completeness, and timeliness.
• Review and process vendor payments in accordance with contractual requirements and internal controls.
• Administer contract lifecycle management, including review, negotiation support, and timely execution and renewals.
• Monitor and analyze expenses in accordance with budget and identify any inconsistencies or variances.
• Oversee project timelines and implementation, working with internal and external parties to compile proposals for AVP – WMMS.
• Manage executive-level administrative operations, including review of confidential and sensitive materials and optimizing workflow efficiency.
• Review, analyze, and edit, and reports and meeting materials for the Board of Governors, Claims Committee, and Legal Committee, including retro/gap requests.
• Cultivate and manager vendor relationships.
• Partner with leadership to oversee budget planning and ongoing financial management.
• Manage procurement and timely payment of WMMS-related expenses.
• Assist AVP with necessary WHCLIP filings, financial reports and audits
• Oversee and maintain the WMMS website to ensure accuracy and relevance.
• Serve as a resource to Claims and Underwriting staff, providing guidance on policy and claims-related inquiries.
• Manage indexing and documentation processes for the Wisconsin Injured Patients and Families Compensation Fund.
• Oversee the preparation and submission of annuity reports for regulatory bodies, ensuring compliance with Fund and OCI requirements.
  
  

Here's What We Expect

• Bachelor’s degree preferred. Relevant insurance industry or similar experience will also be considered.
• Knowledge and demonstrated proficiency in various PC software applications (e.g., Microsoft Office Suites, Chrome, Outlook, Share Point, and Acrobat) and ability to learn Church Mutual systems.
• Excellent oral and written communication skills. Demonstrated experiencing writing and proofreading documents for proper grammar and/or spelling.
• Outstanding interpersonal skills.
• Possess initiative, good judgment, analytical skills, and ability to work and make decisions independently, occasionally under tight time constraints.
• Proficient project organization and implementation skills.
• Demonstrated ability to effectively organize and prioritize work and handle multiple assignments to meet deadlines or requirements.
• Attention to detail
• Demonstrated acumen in performing and tracking financial transactions, preparing data-driven reports and presenting findings/conclusions.
  
  

Church Mutual is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Exact compensation will vary based on consideration of a variety of factors including education, skills, experience, and location.