Lead Bus Person

Overview

Responsible for cleaning, clearing, and setting tables in the dining area and coordinating the activities of other Bus Persons.

Responsibilities

• Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management.
• Ensures dining room is presentable, properly set (e.g., tables, silverware, and glassware), and ready for service.
• Prepares server station prior to the opening of the shift.
• Replenishes supply of clean linen, silverware, glassware, and dishes in dining room.
• Removes plates as dictated by guests, servers, and management.
• Communicates with restaurant management to provide appropriate levels of service to top-tiered Club Chumash players (e.g., Black and Platinum).
• Communicates with management team for any supplies needed for service.
• Communicates effectively with Servers and other Team Members to optimize guest experience.
• Performs nightly restocking and cleaning of stations.
• Familiarize with the food selections offered and the standards in service.
• Acts as an expediter on busy nights by assigning and communicating completed orders to the appropriate servers.
• Assists all Team Members in department as needed and applicable (e.g., food running, serving, etc.)
• Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash.
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• Performs other duties as assigned.

Qualifications

• High School Diploma or GED Certificate.
• Two years of prior experience bussing or serving in a fine dining environment.
• Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet.
• Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends.
• Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency.
• Native American hiring preference applies.
• Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance.
• Attention to Detail: Taking responsibility for a thorough and detailed method of working.
• Oral Communication: Shaping and expressing ideas and information in an effective manner.
• Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors.
• Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics.

Location

Minimum Pay Rate

Maximum Pay Rate

Salary : $11 - $27