CHUM Satellite Shelters Support Staff

Job Overview

CHUM Satellite Shelters in Safe Bay and the Warming Center. Safe Bay provides a secure place for people who are experiencing homelessness and living in their cars to park overnight from May through October. The Warming Center provides a warm, safe place for those experiencing homelessness during the coldest season of our year, November through April. Support staff work evenings, overnights and early mornings.

ESSENTIAL DUTIES AND RESPONSIBILITIES. Other duties may be assigned:

• Set up and prepare the facility.
• Welcome guests, conduct screenings and intake, review program rules, and refer people to outreach workers and other helpful services.
• Review and maintain logs of incidents at the facility, report crisis situations immediately and directly to supervisor.
• Ensure a sanitary environment and employ infection control measures.
• Actively monitor all areas of the facility to ensure the safety and well-being of all guests, employ problem-solving and de-escalation techniques to resolve conflicts.
• Maintain appropriate client records in accordance with federal, state, and local requirements.
• Welcome and supervise volunteers.
• Accept and record donations.
• Clean the facility at the end of operations.
• Attend all job training and meetings.

JOB REQUIREMENTS:

• Must be dependable and demonstrate honesty and integrity while working independently without direct supervision and must have the ability to work in a team atmosphere.
• Ability to stay awake and focused for the duration of assigned shift.
• Patience, flexibility, and the ability to listen.
• Ability to enforce rules fairly.
• Ability to show up on time for assigned shifts and find your own replacement if needed.
• Reliable transportation to and from work.
• Ability to make decisions and be effective under pressure.
• Ability to maintain professional boundaries with guests, volunteers, and staff; and ability to respect confidentiality.
• Ability to work professionally and compassionately with people experiencing mental illness, physical disability, and/or drug and alcohol use disorder.
• Cultural humility and willingness to listen and learn from people of many different backgrounds.
• Ability to sweep, mop and carry out other cleaning tasks.

EDUCATION AND EXPERIENCE:

• A High School diploma or GED is required.
• Lived experience of homelessness is an asset.

CERTIFICATES, LICENSES AND REGISTRATION:

• First Aid/CPR, Narcan Training (Provided by Chum)

SCHEDULE:

• Evening, early morning, and overnight hours.
• Shifts range from 3 hours to 12 hours.
• Weekend and weekday.
• Holidays.
• Part time positions (16-24 hours) open immediately.

Pay: $19.40 - $20.40 per hour

Benefits:

• 403(b)
• 403(b) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $19 - $20