Product Project Manager

Chubb Benefits is seeking a Product Project Manager to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job Summary

The Product Project Manager will manage and drive Product Delivery projects for Combined North America across functional and technology areas. This important role will guide and partner with individual leads to execute the delivery of new product designs, implementation, rollout, and supporting activities in accordance with project goals. The Product Project Manager is accountable for setting and maintaining timelines and project plans with a consistent sense of urgency, raising and resolving escalations, strong communication, effective tracking of activities, accomplishments, and change management. The Product Project Manager will foster collaboration and teamwork, and communicate project status to project team, product team, stakeholders, and senior leadership. Product Project Manager will take on additional responsibilities as needed to support the successful execution of product strategy priorities.

Responsibilities

• Responsible for overall, end-to-end project management, coordination, and delivery of assigned product projects. Projects may be large and complex or relatively small and straightforward.
• Leads cross-functional product project team ensuring dedication of resources, collaboration across the enterprise, timely delivery of project and project deliverables and successful product introductions into the field and across all departments and functions. Performs duties with a sense of urgency to ensure project goals are achieved.
• Proactively partners with cross-functional areas such as actuarial, underwriting, IT, enrollment, operations, compliance, and marketing, to guide activities for product delivery and launch.
• Partners with IT Project Manager to lead system implementation of product projects.
• Collaborates with project team members to develop project plans, timelines, anticipate needs, mitigate risks, and to ensure accurately, timely and successful delivery.
• Leads activities required to maintain and complete all project documentation. Obtains appropriate level of approval for all project documentation assigned to ensure appropriate understanding of expectations among all stakeholders.
• Documents and communicates the status, risk and issues associated with each project component to the project team and leaders within the organization and leads the actions required (corrective or not) to ensure project outcomes are achieved.
• Actively drives and facilitates product delivery throughout all stages in the life cycle of projects, including the early stages of project definition, CBA generation and initial approval by Governance Committees.
• Partner with managers, staff, and vendors as necessary through meaningful working relationships. Develop an understanding of the company’s business processes, organization structure, and supporting technology.
• Mentors and train staff in topics related to product project management.
• Maintains appropriate product project documentation on Product SharePoint site, or other applicable sites as necessary
• Perform other related duties as assigned
• Provides leadership, mentoring, coaching, and guidance on a continuous basis to project team members in the areas of project lifecycle, operating procedures, processes, and practices.
• Project manages portfolio activity on specific products, such as regulatory changes third-party partners, and other necessary product updates.

Skills

• Proactive mindset and approach. Ability to quickly take action to drive results.
• Action oriented bias. Anticipates, analyzes, and acts.
• Excellent interpersonal & communication skills, both oral and written.
• Ability to build confidence, trust, and a positive, collaborative team environment.
• Ability to gain buy-in and engagement. Develops positive relationship with key stakeholders, including strong rapport, candidness, transparency, and support for initiatives.
• Ability to build team cohesiveness to achieve results.
• Ability to negotiate and resolve conflicts.
• Strong listening and comprehension skills
• Strong analytical and problem-solving skills
• Strong planning, organization, and time management skills
• Experience building and participating in teams.
• High degree of fluency in Microsoft Office; strong Excel, Word, and PowerPoint skills.

Education and Experience

• 5 years of Insurance industry experience preferred.
• 5 years of project management experience preferred.
• Current Agile, SCRUM, PMP and/or other project management accreditation is preferred.
• Bachelor’s Degree preferred.

In-Office 4x per week, 1 day remote.

Office Location: downtown Chattanooga, TN

OUR BENEFITS

As a Chubb corporate employee, you have access to one of the most comprehensive benefit plans in the business, designed to meet your needs and help you reach your financial goals. More details can be found here. Chubb is committed to supporting its employees with a comprehensive compensation package that is appropriate in the market where they work. Below are several of the many benefits we offer our employees:

• Health insurance
• Dental insurance
• Tuition reimbursement
• A company-match 401(k) plan
• Disability insurance
• Life insurance
• Employee referral bonuses

ABOUT CHUBB BENEFITS

Combined Insurance Company of America (Chubb Benefits) is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S. and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A rating by the Better Business Bureau and an A (Superior) financial strength rating by AM Best.

ABOUT CHUBB

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.