Director, Competitive Intelligence

Chubb Benefits is seeking a Director of Competitive Intelligence to join our fast-paced, high energy, growing company. We are proud of our tradition of success in the insurance industry of over 100 years. Come join our team of hard-working, talented professionals!

Job SUMMARY

Chubb Benefits is hiring a Director of Competitive Intelligence to lead research and analysis of key competitors within the supplemental employee benefits market for both worksite and individual sales for all three business across the U.S. and Canada. This strategic role will oversee the coordination of market survey responses, manage relationships with external vendors, and deliver timely competitive intelligence to support business objectives. The Director will be responsible for creating and sharing executive summaries that provide actionable insights for key stakeholders. Reporting to the VP of Channel Marketing, this position will collaborate closely with cross-functional leaders.

Responsibilities

• Prepare competitive intelligence executive summaries and present actionable insights for senior leadership across sales, marketing, product, underwriting and other operations team to inform decision making, product development, positioning, messaging, and go-to-market strategies.
• Collect, synthesize, analyze and communicate insights from various sources, such as industry reports, online platforms, analyst briefings, news articles, and webinars.
• Create and maintain competitive intelligence deliverables, such as surveys, dashboards, presentations, and newsletters that communicate key findings and implications to stakeholders.
• Maintain relationships with internal and external subject matter experts to gain insights and perspectives on the market and competitive landscape.
• Manage external vendors providing professional services, subscriptions, and access to industry data reports, analytics, and other intelligence. Evaluate professional services and provide recommendations for additional sources or services as appropriate.
• Travel up to 10–15% for in-person meetings, depending on geographical location.

Competencies

• Self-motivated, proactive, and collaborative, with the ability to work independently and cross-functionally in a dynamic environment. Demonstrates strategic thinking and initiative.
• Demonstrates curiosity and a commitment to continuous learning. Takes ownership of opportunities to expand expertise, develop new skills, and deepen technical knowledge to support business objectives.
• Embraces continuous improvement and maintains a customer-centric mindset. Shares recommendations, is receptive to new ideas, and proactively engages with business partners to understand market needs and deliver relevant competitive intelligence insights.
• Effectively manages multiple projects simultaneously, prioritizes competing demands, takes accountability for actions, and consistently meets objectives on time.
• Excellent communication, presentation, and storytelling skills, with the ability to tailor messages and formats to diverse audiences and organizational levels.

Skills

• Strong analytical and critical thinking skills, with the ability to synthesize and interpret data from multiple sources and present actionable insights clearly and concisely.
• Expertise in managing competitive intelligence programs and translating complex, fragmented data into clear, actionable insights.
• Proficient in primary and secondary research techniques, ensuring all intelligence gathering adheres to legal and ethical guidelines.
• Strong project management skills; works with a sense of urgency and adapts to changing business requirements and priorities.
• Excellent organizational skills, with the ability to maintain detailed documentation.
• Ability to influence and collaborate effectively with cross-functional partners on initiatives.
• Strong communication, interpersonal, and collaboration skills, with the ability to engage effectively at all levels of the organization.
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) with a good sense for presentation and data visualization.

Education and Experience

• 8 years of experience in competitive intelligence or business analysis
• Experience in worksite sales and broker experience within the life, health, and accident insurance industry
• BS Degree or higher in Business, Marketing, Finance, Economics or related field.

About Chubb Benefits

Chubb Benefits is a leading provider of supplemental accident, health, disability, and life insurance products in the U.S.** and Canada. Headquartered in Chicago with a tradition of more than 100 years of success, we are committed to making the world of supplemental insurance easy to understand. The company has an A rating by the Better Business Bureau and an A (Superior) financial strength rating by AM Best. ** In New York, products are underwritten by Combined Life Insurance Company of New York (Latham, N.Y.).