What are the responsibilities and job description for the Automotive FT & PT Appointment Setter position at Chrysler Dodge Jeep of Paramus?
We are looking for both full-time & part-time experienced Appointment Setters. We encourage Sales Representatives who are interested in transitioning from the sales floor to apply.
The Route 4 Auto Group is looking to hire an experienced Appointment Setter. Our sales force needs assistance from a talented staff who will be responsible for setting appointments and driving traffic to the dealership.
If you have prior customer service experience, have worked as a telemarketer, call center agent, or have previously worked setting customer appointments, here’s your chance to join an amazing team!
What We Offer
- Medical, Dental, and Vision coverage
- 401K contribution match
- Free college education
- Aggressive pay plan
- Employee vehicle purchase discounts
- Paid vacation
- Opportunity to define yourself and your career
- OFF Sundays
Responsibilities
- This position requires flexibility, including the ability to work nights, weekends, and holidays
- Make a minimum of 100 outbound calls daily
- Execute an inbound and outbound phone script to build rapport and set sales appointments
- Input/maintain information captured during phone calls into a CRM software
- Keep track of your daily calls, emails, and appointments
- Obtain minimum call metrics and other KPIs (Key Performance Indicators)
- Handle and provide rebuttals to customer objections
- Organize workflow to meet department time-frames
- Direct sales questions to sales management
- Communicate and coordinate with internal departments
- Quantify daily tasks into comprehensive recaps.
Qualifications
- 1-2 years of automotive experience preferred
- Previous sales experience preferred
- Previous call center experience is a must
- Work well with others under pressure
- Willing to submit to a pre-employment background check and drug screen
- Available to work flexible hours & weekends
- Knowledge of basic computer functions and typing
- Enthusiastic and high energy throughout the sales workday
- Professional, well-groomed personal appearance
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.