Job Coach (ACRE)

Chrysalis is a company that provides a variety of support services for at-risk adults and/or juveniles with intellectual disabilities.  These individuals may also have a variety of medical issues.  This position requires the ability to work in stress-filled and safety-sensitive environments, make crucial decisions in regards to the care and treatment of at-risk individuals, and possess the ability to communicate those decisions effectively to the individual’s team.  Under general supervision of the Supportive Employment Specialist, the Job Coach will provide customized employment services to individuals of Chrysalis through discovery, job search planning, job development, negotiation and post-employment support.  The Job Coach will be responsible for supporting individuals in their jobs, establish relationships with employers and assist/train the individuals on required job duties as well as functions independently within the constraints of Chrysalis’ policies and procedures to assure individuals receive the highest quality of customized services possible. 

Essential Duties and Responsibilities:

• Communicate effectively with the individual’s team and employer
• Punctuality and regular/consistent attendance at the worksite are required and the employee must be able to ensure proper oversight of individuals and their worksite schedules and facilitate successful employment outcomes
• Stay awake, responsive, and communicate effectively to the individuals
• Follows and applies coaching techniques that promote individual independence in the workplace
• Build professional relationships with employers  
• Complete the USOR 93 form for each individual monthly
• Create Work Strategy Assessments
• Attend the monthly ACRE Memories Correlation meeting
• Teach individuals daily living skills as it relates to the job
• Create opportunities for people to increase quality of life in their work environment
• Support the individual’s choices through Discovery and implement Person Centered Plans (PCSP) and goals
• Complete necessary administrative tasks and documentation within established time frames
• Complete and document all that is required by Chrysalis and the State such as employment records and performance
• Supports problem solving processes by coaching the employer and individual while assessing performance.  Renegotiate as needed with an employer
• Perform other related duties or projects as assigned by supervisor

Requirements 

• Minimum of least 18 years old
• Pass and maintain a passable criminal background check and LEIE per state regulations
• Should possess the ability to speak, read and write effectively in English

Experience or Education:                              

• High school Diploma or GED

Training and Certifications:

• Certified through Association of Community Rehabilitation Educator (ACRE) Employment Services Basic Level 
• Complete annual CPR, First Aid, OSHA and SOAR training
• Complete annual Human Rights, Abuse Neglect, Maltreatment and Exploitation Training
• Obtain and maintain Food Handler’s Permit
• Complete T.B. test  
• Complete any other required training assigned by Chrysalis

Essential Knowledge, Skills, and Abilities:

• Understand policies and follow the Provider Code of Conduct/ Abuse Neglect, Exploitation, Maltreatment Policy according to state standards
• Excellent public relations skills working with individuals and employment personnel
• Ability to work successfully unsupervised
• Works directly with individuals to obtain employment in their community at minimum wage or above
• Develops and maintains regular business contacts in the community as well as professional relationships with individual, family,  advocates, support coordinators, worksite personnel etc. 
• Uses customized employment techniques, including Discovery and Person Centered Service Planning (PCSP) to offer customized employment services
• Through observation, individual interviews and general interactions, identifies individual’s skills, abilities, conditions and contributions to customize the employer relationship
• Ability to manage multiple time demands balancing a case load of  individuals requiring customized approach to employment
• Acts as a liaison in the community to ensure smooth transition and continuity of service between individuals and employer
• Displays integrity, trust and follow through in all interactions
• Follows established safety practices and procedures to ensure a safe and healthy working environment
• Knowledge of Vocational Rehabilitation process and services
• Works effectively within a team to enhance service delivery while respecting the right to privacy, confidentiality, HIPPA of the individual
• Attends organizational training and provides documentation of  certifications required for employment with Chrysalis
• Understand qualification process for Paratransit or other transportation options, be able to train an individual on how to use these services
• Maintains documentation of services provided that clearly and legibly reflects the individual