Administrative Assistant -Q.E. Maintenance

Position Summary

Chrysalis is a company that provides a variety of support services for at-risk adults and/or juveniles that have developmental and intellectual disabilities. These individuals also have a variety of fragile medical issues. This position requires the ability to work in stress-filled and safety-sensitive environments, make crucial decisions in regard to the care and treatment of at-risk individuals, and possess the ability to communicate those decisions effectively to others.

The Quality Enhancement Department is responsible for bridging any divide between the individual houses or Day Services Facilities and the management team. This position is directly responsible for assisting the Quality Enhancement Coordinator with improving the quality of life for the individuals we serve, improving morale of the staff in each house, assists in bringing the program into state and local regulatory compliance, and ensures that the homes themselves are cared for and well maintained. This Position helps our individuals gain greater independence by making a difference daily in applying the five Chrysalis values: Respect, Safety, Fun, Mentoring, and Accountability.

Essential Duties And Responsibilities

The Quality Enhancement Assistant is responsible for, but not limited to, the following:

• Morning Checks/Inspections for cleanliness and safety as well as state and local regulatory compliance requirements.
• Identifying and reporting to their supervisor immediate safety concerns or any other issues identified within any of the properties.
• Daily communication with Residential Managers, Associate Directors, and Supervisor
• Coordinating repairs with service providers and providing minor maintenance at homes as needed.
• Grave Checks/inspections to assure that proper care and attention is being given to the individuals in our 24 hour care.
• Develop relationships with residential clients and staff as a means to improve the living and working environment.
• Any other duties needed and assigned by directed by their supervisor

Requirements

• Must be able to pass a Criminal Background Check
• Must be 21 years of age or older with a high school diploma or GED.
• Must be able to drive per Chrysalis driving policy

Experience or Education

• High school diploma or GED

Essential Knowledge, Skills, And Abilities

• Understand state policies and the Provider Code of Conduct, the abuse, neglect and exploitation policy.
• Excellent public relations skills working with the individuals' family
• Ability to communicate effectively with medical, professional, and state employees
• Demonstrate good judgment and ability to handle crisis situations
• Have excellent interpersonal skills working with the individual and co-workers
• Demonstrate a service oriented attitude Capable of communicating well in both verbal and written form.
• Demonstrate supervisory skills
• Ability to prioritize work
• Able to complete all assigned program documentation accurately and within the allotted time frames
• Have good judgment and able to handle crisis situations
• Have good public relations skills in working with a variety of outside professionals and state employees
• Able to understand and manage personnel issues and deal with staff in a positive manner
• Able to work independently with little to no supervision
• Computer and other electronic device skills.

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