Residential Manager

Overview

Pay: $54,000 - $60,000 per year (DOE)

Full-Time, Onsite Position

Location: 77 Trails End Road, Eureka, Montana 59917

As a Residential Manager, you will lead a team of Mentors and Shift Leads within your assigned house, ensuring a safe, nurturing, and structured environment for our students. This role requires hands-on leadership, excellent communication skills, and a heart for service. You will manage scheduling, safety, staff development, and the overall atmosphere and upkeep of your residential home.

Responsibilities

Leadership & Staff Development

• Supervise and support Mentors and Shift Leads.
• Conduct weekly team meetings and ongoing training sessions.
• Provide regular performance evaluations and disciplinary guidance as needed.
• Collaborate with HR and the Program Director during the hiring process; make final hiring decisions.
  
  

Program & House Operations

• Delegate responsibilities and ensure smooth shift transitions.
• Ensure the residential calendar is executed effectively.
• Maintain a clean, well-decorated, and welcoming living space.
  
  

Student Support & Safety

• Monitor student progress and wellbeing during residential hours.
• Implement treatment team directives and therapeutic strategies in the home.
• Lead and document quarterly safety drills; ensure compliance across shifts.
  
  

Collaboration & Communication

• Attend and represent your house in weekly interdisciplinary Treatment Team meetings.
• Conduct thorough shift-change meetings and communicate key updates to incoming staff.
• Partner with clinical, academic, and program staff to ensure consistency in student care.
  
  

Qualifications

• 21 years of age or older
• High school diploma or equivalent G.E.D required; associates or bachelor's in human services, psychology, criminal justice, or related field a plus, but not a requirement!
• Ability to pass pre-employment drug screen in concordance with Montana state laws
• Ability to pass federal and state background checks
• Current Montana driver's license or ability to obtain a Montana driver’s license upon hire
• Ability to perform CPR and First Aid
• Ability to apply provided training in safe verbal de-escalation and physical intervention with an upset or combative client
• Preferred - one year of experience working with adolescent populations and management experience
• Ability to plan, implement, and adjust to program or daily adjustments
  
  

Benefits

• Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
• Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
• Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
• 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
• PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
• Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.
  
  

Chrysalis is an Equal Employment Opportunity Employer. We are committed to enriching the therapeutic and healing experience we offer through the diversity of our employees and community. We actively seek to recruit and support a broadly diverse staff who contribute to our excellence, diversity of viewpoints and experiences, and relevance in a global society.

Chrysalis does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, marital status, veteran status, or any other protected status under applicable laws. Accommodations are available for applicants with disabilities.