Sales Operations Assistant

POSITION TITLE

Sales Operation Assistant

COMPANY OVERVIEW

Headquartered in Canton, Michigan, Chromatech is a privately held company with manufacturing locations in Michigan (USA) and The Netherlands (EU). Chromatech has been providing colorant solutions for the last 40 years to a variety of markets, including automotive fluids, HI&I, agriculture, metal working fluids, leak detection, and various other industrial applications.

POSITION OVERVIEW

The Sales Operation Assistant provides support to the Sales Account Managers who work within the colorant solutions team. The position exists to increase overall sales productivity by performing tasks to enhance the overall customer experience most efficiently with Chromatech. The employee will multitask and manage a variety of transactional, time-sensitive activities, which are critical to creating and maintaining long-term business relationships with our customers.

This is a full-time, hybrid position that will report to the Director of Sales and will be expected to work at the Corporate Office in Canton, Michigan, at least 3 days per week.

JOB RESPONSIBILITIES

· Drive and execute daily sales support activities as needed.

· Work with Director of Sales on updating and quoting prices to customers.

· Liaise with customer service and supply chain regarding order status.

· Provide support on managing flow of regulatory documentation and customer follow-up to ensure all documentation is complete and returned to the customer.

· Assist in managing flow of trade documents (COO, HTS, etc).

· Input sample requests and assist in communication on status of the request.

· Work closely with customer service and sales on updates to late shipments, customer complaints, RMA’s and credits.

· Send literature to customers (TDS, SDS, ISO certifications, etc).

· Aid when preparing for tradeshows and assist in any company literature developments and marketing campaigns.

QUALIFICATIONS

· High school diploma.

· Ability to multitask and work in a high-paced atmosphere.

· Ability to work independently with a positive attitude.

· Ability to converse with people at all levels of an organization and work with cross-functional teams.

· Prioritization and time management skills.

· Excellent communication, follow-up, and closure skills.

· Familiarity with ERP systems, Microsoft WORD, PowerPoint, Excel, and MS Teams.

Job Type: Full-time

Pay: $24.00 - $26.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Canton, MI 48187

Salary : $24 - $27