What are the responsibilities and job description for the System Administrator Digital Convergence position at Chromalox?
System Administrator Digital Convergence
Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.
At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications.
Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.
We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role:
We are seeking a skilled and motivated Systems Administrator to join our team onsite in LaVergne, TN. The ideal candidate will have a strong background providing hands-on IT support in a manufacturing environment. This is a hybrid role responsible for providing day-to-day support for design engineering and manufacturing technology including CAD, CAM, MES, product marking & labeling, and shipping applications as well as requirements gathering and participation in systems improvement projects.
Your Responsibilities:
- Support: Provide direct daily support for engineers and operations staff using Autodesk products, Synergid Adept, Inductive Automation Ignition, Teklynx Code soft, E2Open Parcel Ship, FedEx Ship Manager, UPS WorldShip.
- System Integration: Collaborate with IT support and infrastructure teams to integrate and optimize systems, ensuring seamless communication and data exchange between IT and OT environments.
- Monitoring and Maintenance: Continuously monitor applications and OT systems to identify and resolve issues promptly, ensuring minimal downtime and optimal performance.
- Documentation: Maintain comprehensive documentation of applications and OT systems, configurations, and processes to support ongoing operations and future upgrades.
- Compliance: Ensure all IT and OT systems comply with relevant industry standards and security best practices.
- Maintain appropriate incident SLAs and backlogs.
Requirements:
- Bachelor's in Information Technology, Computer Science, Engineering, or equivalent work experience.
- Demonstrable understanding of standard IT concepts including hardware, software, networking, and security.
- Experience supporting engineers responsible for product design, industrial control systems (ICS), supervisory control and data acquisition (SCADA), and other OT technologies in a manufacturing environment.
- Excellent problem-solving skills and ability to work under pressure.
- Strong communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.
Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
Chromalox is an Equal Opportunity/Affirmative Action employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status.
