What are the responsibilities and job description for the Quality Coordinator position at Chromalox?
Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies.
At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications.
Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.
We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role
Reporting to our Quality Manager, the Quality Coordinator will manage and strengthen our ISO quality management system (QMS), ensuring compliance with standards like ISO and IEC through documentation control, internal audits, CAPA management, and staff training, which are crucial for our ongoing quality excellence.
Within this role, the Quality Coordinator will partner closely with several teams -Process Improvement, Plant Quality, Operations, Engineering, and Supply Chain-highlighting the collaborative effort needed to ensure we meet the organization's compliance expectations.
Your Responsibilities
You will help maintain, update, and manage revision tracking for quality manuals, Standard Operating Procedures (SOPs), and Manufacturing Instructions (MIs).
You will train and coach employees on quality procedures, best practices, and regulatory requirements, helping them feel valued and confident in their contributions.
You will lead, coordinate, and participate in internal and external audits, ensuring all records are audit-ready and compliant with regulatory regulations (e.g., ISO, ATEX, Customer Requirements, etc.)
You will monitor Corrective and Preventive Actions (CAPA) and actively contribute to root cause analysis for quality nonconformances, emphasizing the team's role in continuous improvement.
You will track trending quality systems data and quality performance metrics, identify improvement opportunities, and follow up on action items.
Our Requirements
At least 3 years of working experience with Quality Management Systems in an ISO 9001–certified manufacturing environment.
A Bachelor’s degree in Business or a related field; a combination of relevant education and work experience is also preferred.
An ISO 9001:2015 Lead Auditor certification is preferred, not required.
Working experience and knowledge of Six Sigma, lean manufacturing, continuous improvement, problem solving and corrective action implementation is preferred, not required.
Working experience analyzing general business periodicals, professional journals, technical procedures, or governmental regulations.
Working experience writing reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Experience and knowledge of a variety of computer software applications, preferably Microsoft Office, Excel, and PowerPoint.
An immense attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.
Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.
At Chromalox, we build advanced thermal technologies for the world’s most challenging industrial heating applications.
Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry.
We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs.
Join us as we continue to provide solutions to our customers and the world!
The Role
Reporting to our Quality Manager, the Quality Coordinator will manage and strengthen our ISO quality management system (QMS), ensuring compliance with standards like ISO and IEC through documentation control, internal audits, CAPA management, and staff training, which are crucial for our ongoing quality excellence.
Within this role, the Quality Coordinator will partner closely with several teams -Process Improvement, Plant Quality, Operations, Engineering, and Supply Chain-highlighting the collaborative effort needed to ensure we meet the organization's compliance expectations.
Your Responsibilities
You will help maintain, update, and manage revision tracking for quality manuals, Standard Operating Procedures (SOPs), and Manufacturing Instructions (MIs).
You will train and coach employees on quality procedures, best practices, and regulatory requirements, helping them feel valued and confident in their contributions.
You will lead, coordinate, and participate in internal and external audits, ensuring all records are audit-ready and compliant with regulatory regulations (e.g., ISO, ATEX, Customer Requirements, etc.)
You will monitor Corrective and Preventive Actions (CAPA) and actively contribute to root cause analysis for quality nonconformances, emphasizing the team's role in continuous improvement.
You will track trending quality systems data and quality performance metrics, identify improvement opportunities, and follow up on action items.
Our Requirements
At least 3 years of working experience with Quality Management Systems in an ISO 9001–certified manufacturing environment.
A Bachelor’s degree in Business or a related field; a combination of relevant education and work experience is also preferred.
An ISO 9001:2015 Lead Auditor certification is preferred, not required.
Working experience and knowledge of Six Sigma, lean manufacturing, continuous improvement, problem solving and corrective action implementation is preferred, not required.
Working experience analyzing general business periodicals, professional journals, technical procedures, or governmental regulations.
Working experience writing reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
Experience and knowledge of a variety of computer software applications, preferably Microsoft Office, Excel, and PowerPoint.
An immense attention to detail in composing, typing and proofing materials, establishing priorities, and meeting deadlines.
At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment.
Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.