Service and Application Technician

Company Description

Established in 1984, Chroma ATE, Inc. is a global leader in precision Test and Measurement Instrumentation, Automated Test Systems, and Turnkey Test & Automation Solutions, operating under the renowned "Chroma" brand. The company serves various advanced technology industries, including LED, Photovoltaic, Electric Vehicle (EV/EVSE), Semiconductor, and Power Electronics. Chroma is at the forefront of innovation, providing critical solutions for applications such as electrical safety, automated optical inspection, and manufacturing execution systems. With a commitment to quality and precision, Chroma continues to drive advancements across multiple high-tech sectors.

Role Description

Field Support to Chroma Semiconductor Equipment

Primary Responsibilities

• Test and optimize automated equipment in the semiconductor field 
• Communicate with customers regarding testing applications for automated equipment 
• Determine materials, equipment, and installation sequences to maximize efficiency
• Define layout diagrams, orientations, locations, facility requirements, and building features for equipment installation 
• Assist with kit design and participate in design reviews for implementation
• Commission equipment and verify system functionality to meet performance expectations 
• Troubleshoot and repair electrical, motor, and pneumatic systems 
• Perform calibration, installation, configuration, and recipe tuning of automated equipment 
• Identify hardware, software, or safety issues and provide feedback to the technical team
• Identify design or assembly issues and provide feedback to technical or production teams
• Provide training on system operation, maintenance, and calibration 
• Maintain a clean and safe work environment 
• Manage preventive maintenance schedules and maintain service records
• Travel up to 25 %

Qualifications / Education / Experiences / Skills

• Must have current authorization to work in the USA 
• Knowledge of computer peripherals 
• Ability to interpret technical drawings and schematics for troubleshooting and debugging 
• Ability to perform hands-on work using basic hand tools 
• High school diploma required; an associate or bachelor’s degree in electrical engineering (EE) or Mechanical Engineering (ME) is preferred
• Bilingual preferred: English and Chinese

Benefits

• 401(k) with employer match
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Long term & short term disability insurance
• Paid time off
• Paid Parental leave
• Vision insurance