What are the responsibilities and job description for the Operations Director position at Christie Lodge?
Job Summary:
We are seeking an experienced Executive Manager of Facilities to join our team at the Christie Lodge. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our facilities and ensuring that our guests receive an exceptional experience.
Key Responsibilities:
- Operations Management: Oversee the overall operation of our facilities, including engineering, housekeeping, front desk, quality control, managers on duty, and security.
- Project Coordination: Coordinate and manage projects to ensure timely completion and within budget.
- Staff Supervision: Supervise and develop staff to ensure they have the necessary skills and knowledge to deliver exceptional service.
- Guest Satisfaction: Ensure that our guests receive exceptional service and have a memorable stay with us.
Requirements:
- Education: Bachelor's degree in a relevant field or equivalent experience.
- Experience: Minimum 5-7 years of management experience, preferably in the lodging industry.
- Skills: Strong leadership and communication skills, ability to work effectively in a fast-paced environment.