What are the responsibilities and job description for the Patient Care Operations Coordinator position at Christiana Care Health Systems?
Are you are an expert multi-tasker of complex business processes who is dedicated to providing exceptional customer service? ChristianaCare HomeHealth is the place for you. Our highly skilled staff can assist with many different facets of medical caregivers. We work with patients, clinicans, and business leaders to ensure that all ChristianaCare HomeHealth patients are scheduled for their appointments in a timely manner.
ChristianaCare Benefits
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
We also provide tuition assistance for degreed programs, and for some Nursing programs we offer pre-pay. Our medical/dental/vision benefits are available to our caregivers on their first day of employment! And we offer two different mechanisms toward planning for your retirement, a 403(b) and a defined contribution plan. Finally, we provide a tablet and leverage Matrix Care to document patient records.
ChristianaCare HomeHealth is seeking a Full Time Patient Care Operations Coordinator (Scheduler). The successful candidate will work Monday through Friday, 9am-5:30pm, will work 3-4 on call shifts a month, and will rotate on holidays and weekends.
Duties and Responsibilities:
- Ensure that all schedules are completed in a timely manner.
- Continuously maintain the schedule of one or more HomeHealth Clinical Teams throughout the course of each day.
- Ensure effective and efficient communication regarding schedule changes with clinicians and patients.
- Maintain all clinicians schedules to achieve adherence to performance metrics.
- Execute daily and weekly report reconciliation.
- Maintain accurate database of employee profile information, availability, schedule, and patient demographics.
Requirements:
- High School Diploma or equivalent required. Associate Degree preferred.
- Experience with Scheduling of Home Care preferred.
About Christiana Care Health System
ChristianaCare is one of the country’s most multifaceted health systems, centered on improving health outcomes, making high-quality care more accessible and lowering health care costs. Christiana Care includes an extensive network of outpatient services, home health care, medical aid units, three hospitals (1,300 beds), a Level I trauma center and a Level III neonatal intensive care unit, a comprehensive stroke center and regional centers of excellence in heart and vascular care, cancer care and women’s health. We rank 21st in the nation for hospital admissions and 6th for admission of stroke patients.
ChristianaCare is a not-for-profit teaching health system with our outstanding, data-powered care coordination service and a focus on population health and value-based care, ChristianaCare is shaping the future of health care!
Working for Christiana Care offers the best of urban and suburban living with multiple housing options, excellent restaurants and entertainment venues, quality public and private schools and a short driving distance to popular Delaware and New Jersey beaches. The location provides easy access to Washington, DC, Philadelphia and New York City – all within a short drive or train ride from Newark, DE.
Hourly Pay Range: $18.19 - $26.37 This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
EEO Statement: ChristianaCare Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Salary : $18 - $26
