Pharmacy Technician II | Ambulatory Pharmacy Services | Hybrid Position

Do you want to work at one of the top 100 hospitals in the nation?

Life is full of choices, and whom you work for is one of life's most important decisions. ChristianaCare has earned national recognition for excellence. Choose an organization that provides career advancement and the opportunity to impact health.

Our amazing Pharmacy Team dispenses approximately 8,000,000 individualized patient doses per year, as well as 262,000 retail/mail order prescriptions. We provide medications that are safe and efficacious.

Come and join us in the ChristianaCare Pharmacy - Dedicated to getting the right drug to the right patient at the right time!

ChristianaCare is seeking a skilled and motivated Pharmacy Technician II to support our growing ambulatory pharmacy services, including anticoagulation, primary care, and weight management programs. This role operates in a hybrid, centralized model, working closely with clinical pharmacists and a collaborative support team to enhance patient access, coordination, and continuity of care.

This position may work remotely up to two (2) days per week.

Working collaboratively with Clinical Pharmacy Specialists, Clinical Pharmacists, a Medical Technician, and an Access Coordinator, the Pharmacy Technician II will help optimize patient outcomes by managing workflows, removing barriers to care, and supporting high-quality, patient-centered services.

The Pharmacy Technician II serves as a central point of coordination for ambulatory pharmacy services, managing medication access, adherence monitoring, and longitudinal follow-up. This individual triages patient needs, supports care coordination, and ensures seamless service delivery while operating with a moderate degree of autonomy.

• Act as acentralized point of contactfor patients and caregivers across assigned clinical pharmacy programs
• Triage patient needs(e.g., lab coordination, medication access, refills) and escalate clinical concerns appropriately
• Conductproactive patient outreachto support therapy initiation, adherence, follow-up, and continuity of care
• Facilitateprimary care visitsby collecting medication histories and ensuring accurate EMR documentation
• SupportAnticoagulation Center workflows, including INR monitoring, follow-up coordination, and results routing
• Providecoverage for anticoagulation workflowsin the absence of the Medical Technician
• Assist withpatient onboarding, engagement, and transitions of care, including scheduling support
• Managemedication access processes, including prior authorizations, reauthorizations, benefit investigation, step therapy, and appeals
• Identify and resolvebarriers to medication accessto avoid delays or interruptions in therapy
• Partner with Primary Care pharmacists onpopulation health initiativesand quality metrics
• Collaborate closely with care team members to ensureefficient workflows, clear handoffs, and role clarity
• Maintainaccurate and timely EMR documentation, worklists, and tracking of patient care issues
• Participate inprocess improvement initiativesto enhance operational efficiency and patient outcomes
• Practice within scope andescalate clinical decisionsto pharmacists as appropriate

• High school diploma or equivalent required
• Pharmacy Technician Certification Board (PTCB)certification required
• At least3 years of pharmacy technician experiencein retail, specialty, ambulatory care, or managed care setting
• Strong experience withprior authorizations and appealspreferred
• Experience in aclinic setting or team-based care modelwith pharmacists preferred

Incredible Work/Life benefits including medical/dental/ vision insurance coverage on your first day of employment, paid PTO, retirement plans, twelve weeks of paid parental leave, annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more.

If you 're inspired to make a difference, we invite you to become a ChristianaCare caregiver!

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

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EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visithttps://careers.christianacare.org/benefits-compensation/