What are the responsibilities and job description for the Access Coordinator - Helen F. Graham Cancer Center position at Christiana Care Health System?
Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!
ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition
ChristianaCare is looking for a Full-Time Access Coordinator in the Helen F. Graham Cancer Center to provide comprehensive administrative support in order to meet the needs of patients in a timely and accurate manner. The Access Coordinator will perform tasks which will include triage, scheduling, insurance verification, and all patient communication.
Principal Duties and Responsibilities:
Performs daily operational activities (registration/verification) as associated with accurately and efficiently managing patient encounters
Registration of encounters as dictated to meet the clinical/fiscals need of the patient and institution
Determine and process payment of guarantor co-pay/deductibles per benefit plan
Maintains a solid working knowledge base of third-party specifics relative to area of practice
Coordinates patient care activities with insurance companies, care managers and physician office staff to minimize financial risk and deliver quality patient care
Reports any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors in a timely manner
Education and Experience Requirements:
High school diploma
Two-year experience in a medical setting or physician's office
An equivalent combination of education and experience may be substituted.
Knowledge of the clerical functions and office procedures
Proficient in Microsoft Office products - Word, Excel, PowerPoint, Outlook
Christianacare Offers:
Collaborative and team focused environment
Full Medical, Dental, Vision, Life Insurance, etc.
403(b)
Generous paid time off
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!
EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our caregivers. For this reason, vaccination for COVID-19 is required for all caregivers at ChristianaCare and is considered a safety standard that is job-related and consistent with business necessity for all caregivers.