Executive Assistant - Bethesda Mission

Summary Of Position

Incumbent assists the Executive Director and Director of People and Culture in all daily work activities, handles main phone line and reception duties.

Specific Duties And Responsibilities

• Answers Mission telephone, determines nature of call, and relays information within the facility as necessary. Appropriately refers and transfers Mission calls to staff. Makes each caller feel welcomed, encouraged, and served in a Christ-like manner.
• Responds knowledgeably to routine inquiries/questions pertaining to Mission policies and procedures.
• Assists with new hire orientations, including preparation of new hire orientation packets.
• Assists with maintaining employee database records and maintains personnel files in compliance with applicable legal requirements. Keeps employee records up-to-date by processing employee status changes in a timely fashion.
• Assists in the hiring process by coordinating interview schedules, and types recruitment correspondence including general regret letters.
• As directed by management, assists in responding to employee relations issues such as employee complaints, harassment allegations, etc.
• Assists in organizational training efforts. Makes travel, hotel, and seminar arrangements as necessary and informs staff.
• Assumes other duties and responsibilities as assigned.
  
  

Qualifications

• Provides a biblically sound testimony of having accepted Jesus Christ as Lord and Savior and leads a life worthy of that profession. Actively engages in private and corporate prayer, Bible Study, regular church attendance, and holy living.
• Agrees with and carries out responsibilities in accordance with the Mission’s policies that are included in the Bethesda Mission Directives, the Bethesda Mission Code of Conduct, the Bethesda Mission Statement of Faith, the Bethesda Mission Document on Sexual Sin and Brokenness, Value Statement and Narratives, and the Mission Statement.
• Committed to serving the poor and homeless.
• Presents a history of stable and responsible employment.
• Possesses at least three years of experience in office experience, or any similar combination of education and experience.
• Knowledge of office administration procedures. Knowledge of computer software and proficiency in using a variety of computer software applications, especially Microsoft Word, Excel and Access, experience working in databases, and ability to operate standard office equipment.
• Ability to read, write, speak and follow written and oral directions in the English language. Excellent customer service with proficient communication skills.
• Demonstrates good judgment in determining what information is urgent and uses discretion in handling information of a confidential nature. Possesses ability to handle conflict and to get along well with others, and possesses a high degree of confidentiality and work ethics. Willingly signs and adheres to a confidentiality agreement.
• Demonstrates the ability to organize and complete multiple tasks with frequent interruptions, accuracy and the ability to work with minimal supervision. Demonstrates ability to establish priorities and meet deadlines.
• Possesses the ability to work effectively with others in a positive, cooperative manner. Demonstrates at all times emotional maturity and stability.
  
  

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Works in office areas as well as throughout the facility and travels to other Mission facilities as required. Sits, stands, bends, lifts, and moves intermittently during working hours. Interacts with staff, visitors, etc., under all conditions/circumstances. May be required to work extended periods of time at a computer requiring repetitive motion. Infrequent light physical effort required.