What are the responsibilities and job description for the Vice President of Operations position at Christian Care / Fellowship Square?
Lead With Purpose. Transform Lives. Shape the Future of Non-Profit Senior Living — Right Here in Arizona.
This is an on-site executive leadership role based at our main campus in Phoenix, Arizona. The Vice President of Operations must reside in Arizona and maintain a consistent daily on-campus presence.
At our faith-based, mission-driven senior living organization, we believe every resident deserves a place to thrive — and every team member deserves leadership that inspires excellence, compassion, and accountability. We are seeking a strategic, people-centered operations executive to provide hands-on leadership across our expansive continuum of care, including Assisted Living, Memory Care, Skilled Nursing, HUD Housing, Home Health, and an additional community in Cottonwood, Arizona.
This is a highly visible, campus-based executive role requiring strong in-person leadership, meaningful relationship-building, and operational oversight across multiple service lines. The ideal candidate is a mission-driven operator who thrives in an engaged, on-site environment and leads through collaboration, presence, and servant leadership.
Ready to lead with purpose — on campus, in community, in Arizona?
Bring your passion for service and operational excellence to a place where your leadership makes a difference every single day.
What Your Responsibilities Will Be
As a key executive leader, you will guide operational excellence across multiple senior living communities, ensuring that every decision reflects our mission, values, and commitment to Christ‑centered service.
Operational & Strategic Leadership
We are seeking a leader who shares our heart for service and our commitment to Christian‑centered care.
Experience, Education, & Technical Strength
Christian Care Management, Inc. is the corporate leadership organization behind Fellowship Square senior living communities, overseeing operations across all campuses in Arizona. With over 40 years of experience in nonprofit senior housing and healthcare, we are dedicated to enhancing the lives of older adults through faith-driven service, operational excellence, and compassionate care.
As the parent organization, Christian Care Management provides strategic leadership, innovation, and centralized support to ensure each campus delivers an exceptional living experience while upholding our mission and values. Our culture is grounded in integrity, collaboration, and a shared commitment to creating vibrant, purpose-filled communities for both residents and employees.
Christian Care Management, Inc. and Fellowship Square are proud to be Equal Opportunity Employers committed to building a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status. We believe that diversity enriches our mission and strengthens our ability to serve with compassion and excellence.
This is an on-site executive leadership role based at our main campus in Phoenix, Arizona. The Vice President of Operations must reside in Arizona and maintain a consistent daily on-campus presence.
At our faith-based, mission-driven senior living organization, we believe every resident deserves a place to thrive — and every team member deserves leadership that inspires excellence, compassion, and accountability. We are seeking a strategic, people-centered operations executive to provide hands-on leadership across our expansive continuum of care, including Assisted Living, Memory Care, Skilled Nursing, HUD Housing, Home Health, and an additional community in Cottonwood, Arizona.
This is a highly visible, campus-based executive role requiring strong in-person leadership, meaningful relationship-building, and operational oversight across multiple service lines. The ideal candidate is a mission-driven operator who thrives in an engaged, on-site environment and leads through collaboration, presence, and servant leadership.
Ready to lead with purpose — on campus, in community, in Arizona?
Bring your passion for service and operational excellence to a place where your leadership makes a difference every single day.
What Your Responsibilities Will Be
As a key executive leader, you will guide operational excellence across multiple senior living communities, ensuring that every decision reflects our mission, values, and commitment to Christ‑centered service.
Operational & Strategic Leadership
- Provide campus-wide leadership across Independent Living, Assisted Living, Memory Care, and Subsidized Housing.
- Translate organizational strategy into measurable goals that strengthen resident experience, occupancy, and operational performance.
- Build systems, teams, and processes that support long‑term growth and mission impact.
- Lead budgeting, forecasting, and financial performance for assigned communities.
- Oversee capital planning and stewardship of physical assets in alignment with responsible non-profit management.
- Use data, KPIs, and strategic insight to guide operations and financial decision‑making.
- Champion a hospitality‑minded, resident‑focused, and occupancy‑aligned culture.
- Partner with Sales & Marketing to ensure operational readiness that supports timely move‑in and exceptional first impressions.
- Ensure every resident and family interaction reflects warmth, compassion, and excellence.
- Maintain compliance with all state regulations, licensing standards, and audit expectations.
- Drive continuous quality improvement and proactive risk management.
- Lead 7-8 operational department heads; cultivate a culture of trust, accountability, and spiritual alignment with our mission.
- Mentor and develop emerging leaders for future roles.
- Model grace, professionalism, and Christian values in leadership practice.
- Serve as a representative of our Mission, Vision, and Values at events, in the community, and across the organization.
- Build positive relationships with residents, families, churches, vendors, and partners.
We are seeking a leader who shares our heart for service and our commitment to Christian‑centered care.
Experience, Education, & Technical Strength
- Bachelor’s or master’s degree, or equivalent experience in managing operations in CCRC’s or the Senior Living industry.
- 10 years of senior living executive leadership (IL/AL/MC/Supportive Housing preferred).
- Proven success in improving operations, strengthening financial performance, and supporting occupancy growth.
- Strong knowledge of senior living regulations and best practices.
- A servant‑leader guided by Christian values of compassion, humility, and integrity.
- A strategic thinker who inspires teams and builds strong, mission‑aligned cultures.
- A confident communicator able to lead through change and communicate with clarity.
- A mentor who enjoys developing leaders and supporting their growth.
- Financial and analytical acumen
- Operational execution and process improvement
- Staff development and coaching
- Crisis management and regulatory readiness
- Relationship‑building and community engagement
- A deeply rooted Christian mission centered on service and compassion
- An opportunity to make a real impact on the lives of seniors and families
- A collaborative and supportive executive leadership team
- A purpose‑driven culture that values people, excellence, and spiritual alignment
- The ability to lead meaningful work that honors God and uplifts others
- Robust Insurance Coverage - Medical, dental, and vision plans tailored to your needs.
- Generous Paid Time Off (PTO) - Designed to support work-life balance and meaningful time away from work.
- 403(b) Retirement Plan - With company matching to support your long-term financial goals.
- Company-Paid Life Insurance - $15,000 coverage, with the option to purchase additional protection.
- Employee Assistance Program (EAP) - Confidential resources to support your well-being.
Christian Care Management, Inc. is the corporate leadership organization behind Fellowship Square senior living communities, overseeing operations across all campuses in Arizona. With over 40 years of experience in nonprofit senior housing and healthcare, we are dedicated to enhancing the lives of older adults through faith-driven service, operational excellence, and compassionate care.
As the parent organization, Christian Care Management provides strategic leadership, innovation, and centralized support to ensure each campus delivers an exceptional living experience while upholding our mission and values. Our culture is grounded in integrity, collaboration, and a shared commitment to creating vibrant, purpose-filled communities for both residents and employees.
Christian Care Management, Inc. and Fellowship Square are proud to be Equal Opportunity Employers committed to building a diverse and inclusive workplace. We consider all qualified applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status. We believe that diversity enriches our mission and strengthens our ability to serve with compassion and excellence.
Salary : $15,000