Business Intelligence Analyst

Company Description

Christian Brothers Automotive

At Christian Brothers Automotive, we’re in the business of serving others. Fixing cars is the vehicle for us to do just that. Founded in 1982 with a mission to love our neighbors as ourselves, we’ve quickly grown to over 340 locations across 30 states. From our shops across the country to our Support Center headquarters in Houston, Texas. we’re committed to being a top place to work, prioritizing diverse perspectives, a joyful and collaborative work environment, and opportunities to serve our guests and communities. 

Mission Statement: To glorify God by serving our team, guests, and communities with excellence. 

CBAC does not offer visa sponsorship. Within three days of hire, applicants will be required to complete I-9 documentation and confirm authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future, you will not meet CBAC employment eligibility standards.

Role Summary:

We are seeking a proactive, detail-oriented Business Intelligence Analyst to support our growing data ecosystem. Operating in a fast-paced environment, this role balances platform optimization and data hygiene with hands-on dashboard development. You will standardize and modernize our Bl environment while translating business needs from across the organization into intuitive, actionable analytics.

Key Responsibilities

• Reporting & Dashboard Development: Build intuitive, visual dashboards for cross-functional business stakeholders to support operational and strategic decision-making.
• Trend Analysis & Actionable Insights: Analyze multi-location operational data to identify key trends, spot anomalies, and translate raw data into clear business insights.
• Cross-Functional Support: Collaborate with finance, marketing, operations, technical, and training teams to gather reporting requirements, document data needs, and deliver timely reporting solutions.
• Platform Stewardship & Data Protocols: Maintain data integrity and streamline platform organization by following technical protocols, documenting business logic, and keeping reporting environments clean. Partner across departments to educate key stakeholders on data governance best practices, create simple user guides, and help train team members on self-service reporting tools.
• Stakeholder Communication: Assist in preparing and presenting findings, custom reporting solutions, and key metrics to senior leadership and operational teams.

Qualifications & Requirements

• Bachelor’s degree in Data Analytics, Information Systems, Business, Finance, or a related field (or equivalent practical experience).
• 2-4 years of experience in data analysis, reporting, or business intelligence processes.

Core Competencies:

• Strong problem-solving skills, exceptional attention to detail, and a proactive attitude toward learning new software, tools, and company-specific data protocols.

• Technical Communication: Proven ability to follow complex technical instructions, manage project timelines, and communicate progress clearly to team members and stakeholders.
• Al & Efficiency: Familiarity with leveraging Al tools (e.g., ChatGPT, Copilot, Claude) to assist in writing/debugging SQL code and accelerating data documentation.
• Technical Skills: Foundational proficiency in SQL, advanced Excel (Pivot Tables, logic formulas), and exposure to modern Bl tools (e.g., Domo, Power Bl, Tableau)

Physical Requirements:

• Occasionally bending, twisting, and turning.
• Sitting for extended periods of time.
• Occasionally lift and/or move up to 25 pounds.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Workplace Environment:

• This role will be located at the Support Center in Houston, TX.
• A great workplace culture that has won repeated Top Workplace accolades by the Houston Chronicle. 
• Open office layout to promote collaboration, conversation, and teamwork. 
• Hybrid, with options to work remote/home on Mondays and Fridays.
• Some travel may be required (less than 10%), to company conferences or offsite meetings.

Additional information

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. CBAC maintains “At will” employment practices.

CBA is a participant in E-verify and will provide the federal government with new employees' form I-9 to confirm they are authorized to work in the U.S.

• Hybrid & In-office Work Schedule
• Group Health, Vision, Dental, Disability, and Life Insurance.
• 401K Match
• Employee Stock Ownership Program
• 3 Weeks of Paid Vacation
• 10 Paid Holidays
• Employer-paid Financial Wellness Program and App, SmartDollar & EveryDollar