Social Services Assistant (Full-Time)

At Christ House, the medically vulnerable men experiencing homelessness who come to us are not just our clients. When they are in our care, they are our neighbors and our community members. We opened our doors in 1985 as the first medical respite facility for sick, homeless patients in the country and are still the only such medical respite program for men experiencing homelessness in Washington, DC. Since that time, we have remained on the cutting edge of conversation around radical hospitality, inclusion, and healing. You will have no typical day here.

In 1992, Christ House opened the Kairos Program, a permanent supportive housing community for former patients with chronic illnesses who decide to make a commitment to their substance use recovery. The program supports up to 45 members and provides ongoing medical care, recovery and spiritual life programs. Kairos program members are an integral part of the Christ House community.

Christ House offers a generous benefits package for employees.

Bilingual, Bicultural, LGBTAIQ identifying, Black, Indigenous, and People of Color are encouraged to apply. Christ House provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, gender identity, sexual orientation, national origin, age, disability or genetics.

Social Services Assistant (Full-Time)

Under the supervision of the Case Manager and Kairos Program Director, the Social Services Assistant supports the case management functions on the medical respite unit and at Kairos House, our permanent, supportive housing and recovery program.

Essential Functions:

Supports the case management functions on the medical respite unit (20 hours per week) by:

• Assisting with tasks related to patient intake on the respite unit.
• Assisting with verification of insurance status of new admissions and applies for appropriate insurance coverage.
• Coordinating appointments with the Unit Clerk that have been arranged by the case managers.
• Collecting, maintaining, and summarizing case management statistics and records as required by the Community Partnership and Ryan White Grant.
• Assisting in obtaining and verifying patient entitlements.
• Assisting in developing and maintaining resources used to support case management services (i.e. manuals, lists, etc.).
• Facilitating weekly psychiatric referrals and appointment scheduling.
• Gathering patients for daily meetings and appointments.

Supports case management functions at Kairos House (20 hours per week) by:

• Serving as a therapeutic, supportive presence for the Kairos Program members.
• Providing regular face-to-face contact with Kairos Program members to assess case management needs.
• Assisting Kairos Program members with obtaining or recertifying benefits (e.g. SNAP, SSI/SSDI, Medicaid, LifeLine, etc.).
• Overseeing Homeless Management Information System (HMIS) data entry and HMIS compliance with The Community Partnership contract requirements.
• Maintaining paper client files.
• Tracking Kairos Program member meeting attendance and volunteer hours.
• Assisting Kairos Program Director with planning and facilitating community building events.
• Developing reports as needed.
• Participating in weekly Kairos Program team meeting.
• Performing other duties as requested.

Job Qualifications:

• Bachelor’s degree required (a degree in Social Sciences preferred).
• Two or more years’ case management, social work, or administrative experience strongly preferred.
• Experience and desire working with and alongside individuals experiencing homelessness and men in substance use recovery.
• Good communication skills (written and oral) and pleasant telephone manner required.
• Strong organization, prioritization, and problem-solving skills.
• Proficiency in Microsoft Office Suite.

To apply, please send your resume and cover letter to jobs@christhouse.org. Your subject line should include Social Services Assistant.