Business Analytics Specialist

The Opportunity

For more than 35 years, Chris-Tel Construction has partnered with public and private clients across Florida to deliver award-winning projects through Construction Management, Design-Build, and General Contracting services. As we continue to grow, we’re looking for a detail-oriented, technology-focused professional to strengthen our business intelligence, reporting, and analytics capabilities.

As our Business Analytics Specialist, you’ll manage the Business Development Department’s CRM, KPI reporting, analytics, and business intelligence functions. You’ll transform complex data into actionable insights, develop executive dashboards, improve reporting processes, and use artificial intelligence and automation to increase operational efficiency. If you’re passionate about data, emerging technology, and helping leaders make informed business decisions, we’d love to hear from you.

What You’ll Do

• Receive, verify, consolidate, and analyze KPI reports and CRM data before executive reporting.
• Develop and maintain executive dashboards, business development scorecards, and KPI reports.
• Produce weekly, monthly, quarterly, and annual performance reports.
• Generate pipeline forecasts, sales performance analytics, and actionable recommendations.
• Analyze business trends to support strategic planning, departmental accountability, and continuous improvement.
• Administer the Company’s CRM and maintain accurate, consistent, and reliable data.
• Monitor CRM compliance and establish standardized data-entry and reporting processes.
• Provide CRM training, user support, and best-practice guidance.
• Use artificial intelligence platforms to improve research, reporting, data analysis, and operational efficiency.
• Develop AI-assisted workflows that streamline repetitive business processes.
• Identify opportunities to automate CRM administration, reporting, and business intelligence activities.
• Evaluate emerging AI technologies and recommend solutions that improve productivity and decision-making.
• Train employees on approved AI tools and best practices, as appropriate.
• Research competitors, market trends, industry developments, bid opportunities, and economic activity.
• Perform win/loss analyses to identify trends and strategic opportunities.
• Collaborate with Marketing, Business Development, and Executive Leadership on strategic initiatives.
• Prepare executive presentations, dashboards, and analytical reports for leadership meetings.
• Support departmental initiatives and strategic projects as assigned.

Who You Are

• A business analytics, CRM, or business intelligence professional with at least three years of experience supporting business development, sales operations, CRM administration, or analytics.
• Bachelor’s degree in Business Analytics, Data Analytics, Information Systems, Marketing, Business Administration, Finance, or a related field preferred.
• Experienced with HubSpot CRM or a similar customer relationship management platform.
• Proficient with Microsoft Office, including Outlook, Word, Excel, and Project.
• Advanced in Excel, reporting, business intelligence, and dashboard development.
• Proficient with business AI platforms such as ChatGPT, Microsoft Copilot, Claude, Gemini, or comparable tools.
• Knowledgeable about prompt engineering and the effective use of AI in a business environment.
• Able to transform complex business data into clear executive reports and actionable recommendations.
• Construction industry experience is preferred.

What Makes You Successful

• Strong analytical, critical-thinking, and problem-solving abilities.
• Exceptional attention to detail and a commitment to data accuracy.
• Strong CRM administration and data-governance skills.
• Excellent written and verbal communication skills.
• Ability to explain complex information clearly to Executive Leadership.
• Highly organized and able to manage multiple priorities and deadlines.
• Able to work independently while collaborating effectively across departments.
• Curious and able to quickly learn and evaluate emerging technologies.
• Committed to building trust, fostering innovation, focusing on the customer, and demonstrating the highest level of integrity.

Why Join Chris-Tel?

• ESOP (Employee Stock Ownership Plan)
• Health Insurance (100% paid for employee-only coverage), Dental Insurance, and Vision Insurance
• Paid Time Off
• Paid Holidays
• 401(k) Retirement Plan
• Professional Development
• Tuition Reimbursement

Equal Opportunity Employer

Chris-Tel Construction is an Equal Opportunity Employer and considers all applicants for employment without regard to any characteristic protected by applicable federal, state, or local law.

Chris-Tel Construction is a Drug Free Workplace.