Demo

Customer Service Representative - State Farm Agent Team Member

Chris Loeffert - State Farm Agent
Mechanicsburg, PA Full Time
POSTED ON 7/7/2026
AVAILABLE BEFORE 11/4/2026
Benefits:
  • License Reimbursement
  • Simple IRA
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCY:
I opened my agency in 2018 and currently lead a growing team of two. Before becoming an agent with State Farm, I worked as a team member at another agency, which gave me valuable experience and a strong understanding of what it takes to build a successful office and support customers well.

I stay involved in the community through the West Shore Young Professionals Organization and value building strong local relationships both personally and professionally.

Our agency offers a Simple IRA, health benefits, licensing reimbursement, and a strong focus on work-life balance. I believe in creating an environment where team members can grow while still maintaining balance outside of work.

Our culture is upbeat, growth-focused, and supportive. I’m looking for someone who is motivated, driven, and open-minded - someone who brings positive energy to the office and is willing to work hard and continue learning. If you’re looking for an opportunity to grow with a developing agency and be part of a positive team environment, this could be a great fit for you.

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Chris Loeffert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.

Benefits:

Vacation & Paid Time Off, 401K Plan, Paid Holidays

Salary : $20

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative - State Farm Agent Team Member?

Sign up to receive alerts about other jobs on the Customer Service Representative - State Farm Agent Team Member career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$41,527 - $53,091
Income Estimation: 
$47,809 - $60,449
Income Estimation: 
$51,050 - $68,081
Income Estimation: 
$59,001 - $77,833
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Representative - State Farm Agent Team Member jobs in the Mechanicsburg, PA area that may be a better fit.

  • Brenda Wagner - State Farm Agent Harrisburg, PA
  • Benefits: Licensing Paid Hourly Plus Commission Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for... more
  • 14 Days Ago

  • Brenda Wagner - State Farm Agent PA, PA
  • Benefits: License Reimbursement Salary Plus Commission Licensing Paid Simple IRA Bonus based on performance Competitive salary Flexible schedule Health ins... more
  • 2 Days Ago

AI Assistant is available now!

Feel free to start your new journey!