Receptionist - State Farm Agent Team Member

Benefits:

• Mentorship from an Agent with 17 years experience
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION:
Greaver Insurance and Financial Services, Chris Greaver State Farm is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a receptionist.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

WHO ARE WE? GREAT QUESTION!

• We are growth minded, fast paced agency team, seeking to create meaningful relationships with our customers!
• We are a supportive team, willing to help each other out, and always learning and winning!
• We are driven and passionate about what we do, each and every day and love insurance!
• We work hard, play hard and have fun while doing it!

WHO ARE WE LOOKING FOR? SOMEONE WHO IS:

• Customer-Focused: Passionate about providing exceptional service and building strong client relationships.
• Reliable and Trustworthy: Demonstrates integrity and professionalism in all interactions.
• An Excellent Communicator: Able to clearly explain insurance options and policies to clients.
• Detail-Oriented: Pays close attention to accuracy and thoroughness in processing applications and changes.
• A Team Player: Works well with colleagues and supports a collaborative work environment.
• Self-Motivated: Takes initiative and is proactive in meeting goals and deadlines.
• Adaptable and Flexible: Comfortable working in a dynamic environment and open to learning new skills.
• Tech-Savvy: Comfortable using digital tools and software relevant to insurance operations.
• Licensed or Willing to Obtain Insurance Licenses: Holds or is ready to pursue necessary state insurance licenses.
• Located in Maryland and within driving distance to our Perry Hall office