What are the responsibilities and job description for the Security Officer position at Chowan University?
JOB SUMMARY
Assist the Public Safety department in maintaining a safe campus.
ESSENTIAL FUNCTIONS
- Patrol assigned area(s) on foot or in university provided transportation.
- Notify supervisor and/or authorities of theft, trespassing, fire, or other unusual events, coordinate with other law enforcement agencies as necessary.
- Identify unsafe conditions on campus and reports/respond as appropriate; emergency situations should be addressed immediately.
- Make building checks to ensure facilities are secured; closed windows, secure access, and adjust consumables such as lighting and temperatures as appropriate. Lock and unlock offices and buildings as directed.
- Assist in traffic control; write citations for parking violations.
- Assist, direct, and answer questions campus of the university community and its guests as needed.
- Complete Maxient reports in accordance with training and submission requirements.
- In the event of a violation of university policy or violation of law, security officers must respond accordingly based on training and best practices.
- Provide a customer service mindset while interacting with Chowan University faculty, staff, students, and its guests.
- Assist local authorities when requested or directed.
- Conduct routine facility and emergency equipment inspections as required.
- Note and report any maintenance/safety issues as discovered.
- Transport Chowan University members and/or guests as directed, using university provided transportation.
- Assist with safety concerns as necessitated.
- Complete all training requirements, to include Mental Health First Aid Training and First Aid/CPR Training and maintain training requirements.
- All other duties as assigned by supervisor.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Ability to prioritize tasks.
- Proficient with Microsoft Office Suite or related software.
EDUCATION AND EXPERIENCE
- High School Diploma required.
- Experience within a security environment preferred.
- Demonstrated strong interpersonal and verbal communication skills.
- Demonstrated ability to work with diverse groups/populations.
- May require walking or standing for long periods.
- May occasionally exert up to 15 pounds of force.