Office Assistant/Receptionist: Home Care Agency (Bilingual pref)

Job Overview

The office coordinator is responsible for fostering a professional atmosphere that will allow staff to thrive and for promoting daily office activities ensuring that our client and caregiver needs are met in an honorable manner. The office coordinator also helps to promote Chosen Family Home Care in the community.

About the company: Chosen Family Home Care was launched to do things differently. Culture is the heart and soul of Chosen Family Home Care. We are an organization dedicated to serving the LGBTQ community as well as the extremely diverse clients we have throughout Philadelphia and surrounding counties. Understanding the needs of our community is essential to a successful partnership that allow our senior and disabled clients to thrive.

Our caregivers are the core of the organization. We foster a culture that recognizes the value that our caregivers bring to our organization and to our clients on a daily basis. Our caregivers are pioneers in creating understanding and empathy for our patient. The passion of our home health aides and caregivers makes them a part of the team of both the organization and the diverse individuals that we serve.

We take your trust in bringing us into your home very seriously. Chosen Family Home Care talks a lot about family, and our principle is to put somebody in your home that we would place with our own parents. We work in symphony with you to bring peace of mind and be your advocate as you or your senior loved one ages.

Location

Our office is located just north of Center City Philadelphia in the Spring Garden area of Philadelphia, but we support seniors all over Philadelphia. This position is office based with the hours of Monday through Friday 8:30am - 5pm. For more information about our company view our website at www.chosenfamilyhomecare.com.

Job Responsibilities may include but are not limited to:

• Be the main phone point of contact; Determine each caller or visitor’s purpose in a pleasant manner and promptly notify the appropriate staff member and direct calls or concerns as needed
• Screen and greet office visitors
• Enter and maintain accurate client and caregiver records in the operating software
• Demonstrate open and effective communication with office staff, clients, and employees
• Help to maintain client and caregiver files
• Assist with the Onboarding of New Employees
• Oversee inventory of office supplies; Facilitate the distribution of supplies and materials to caregivers and clients as needed
• Ensure company standards are met and upheld
• Maintain regular attendance at the office to execute job responsibilities
• Perform any and all other functions deemed necessary

The successful candidate will have:

• Strong computer skills and comfort working in databases and on Internet browsers.
• Excellent organizational skills, problem solving skills, and customer service.
• Good telephone voice and skills.
• Full understanding of Google Docs, and preferably all of Google
• Will bring their own team player attitude to our team-oriented environment.
• A warm, friendly, compassionate demeanor
• A self-starting, upbeat, positive, go-getter attitude.
• Be bilingual in Spanish (Preferred, but not required)

Position Also Comes With:

• Employer Supplemented Insurance
• Time Off Policy
• 401(k) with a match up to 3%
• Ongoing Training and Development