What are the responsibilities and job description for the Treatment Coordinator position at Chord Specialty Dental Partners?
Pay: Starting at $17/hour monthly bonus opportunity
Location: Warrington and Bensalem, PA
Schedule: Monday - Friday 8:00am - 5:00pm
Children's Dental health, an affiliate of Chord Specialty Dental Partners, is looking for a high-energy, personable team member to serve our patients as a Treatment Coordinator!
At CDH, we combine clinical excellence with a fun, supportive atmosphere to deliver an exceptional orthodontic experience for every child and family we serve. As a Treatment Coordinator, you’ll play a key role in guiding patients and families through their orthodontic journey—from the first consultation to the final appointment.
This position is perfect for someone who’s friendly, organized, and passionate about patient education and service. You’ll collaborate closely with doctors to create treatment plans, explain insurance and financing options, and ensure every patient feels informed, confident, and supported throughout their care.
Responsibilities
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:
Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND
Location: Warrington and Bensalem, PA
Schedule: Monday - Friday 8:00am - 5:00pm
Children's Dental health, an affiliate of Chord Specialty Dental Partners, is looking for a high-energy, personable team member to serve our patients as a Treatment Coordinator!
At CDH, we combine clinical excellence with a fun, supportive atmosphere to deliver an exceptional orthodontic experience for every child and family we serve. As a Treatment Coordinator, you’ll play a key role in guiding patients and families through their orthodontic journey—from the first consultation to the final appointment.
This position is perfect for someone who’s friendly, organized, and passionate about patient education and service. You’ll collaborate closely with doctors to create treatment plans, explain insurance and financing options, and ensure every patient feels informed, confident, and supported throughout their care.
Responsibilities
- Create a welcoming, positive experience for patients—especially children and their families
- Conduct consultations to review patient history, treatment goals, and concerns
- Collaborate with doctors to develop and present treatment plans
- Clearly explain financial responsibilities, insurance benefits, and payment options
- Communicate Medicaid approvals/denials and handle private pay/self-pay arrangements
- Schedule treatments and ensure proper co-pay documentation and payment agreements
- Provide ongoing communication and support to patients throughout treatment
- Assist the clinical team as needed (sterilization, seating patients, records appointments, etc.)
- Manage new patient, consultation, and treatment start recalls
- Maintain current certifications/licensures and stay informed on orthodontic best practices
- Build trust with patients, helping them prioritize their treatment needs
- Support general office operations and take on other duties as assigned
- A strong understanding of orthodontic treatment workflows and patient care
- Excellent organizational, problem-solving, and communication skills
- Proficiency with Microsoft Excel, Word, and Outlook
- Experience with cloud 9 a plus
- Familiarity with dental/medical insurance plans is a plus
- A positive attitude and commitment to providing outstanding patient service
We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here’s what we provide:
- Medical and Vision Insurance: You're eligible starting the first month after you join.
- Dental Coverage: Enjoy this benefit with $0 premium.
- 401(k) Plan with Company Match: We help you plan for your future with our matching program.
- Generous Paid Time Off and Holidays: Take the time you need to relax and recharge.
- Employee Referral Program: Earn rewards for bringing talented individuals to our team.
- Big savings, big perks: Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.
- Pet Insurance: We understand the importance of furry family members too.
- Cutting-edge Technology and Training: We provide the tools and resources you need to excel in your role.
- Life and Disability Insurance Options: Protect yourself and your loved ones with our coverage options.
Children's Dental Health is the leading provider of pediatric dental medicine in the region. Continuing a proud tradition that began with one Philadelphia area practice in the 1970s, we now operate 33 practices and four surgery centers in the PA/NJ/DE marketplace. Leveraging the latest equipment and technology, our affiliated dentists provide comprehensive dental care to pediatric patients – from infants to adolescents—in fun, welcoming environments designed specifically for the needs of children. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.
#IND