Demo

Patient Services Representative

Chord Specialty Dental Partners
Indianapolis, IN Full Time
POSTED ON 10/7/2025
AVAILABLE BEFORE 10/28/2025
Overview

Pay:

 $17.00 - $19.94

Schedule

Monday- Thursday 7:00am - 4:00pm and Friday 7:00am - 1:00pm

Location:

Indianapolis, INÂ

Werner Orthodontics, an affiliate of Chord Specialty Dental Partners, is looking for a high-energy, personable team member to serve our patients as an Patient Services Representative

As a Patient Services Representative, you will be our patients' first point of contact, providing exceptional customer service and ensuring a smooth and efficient experience from check-in to check-out. We are searching for a passionate and customer-oriented individual who thrives in a fast-paced environment and loves creating smiles.

Responsibilities

  • Provide welcoming, prompt, and respectful customer service

patients and families upon arrival and dismissal.

  • Serve as a liaison between patients and support staff by preparing patient charts before check-in and keeping the office and all records, reports, and other correspondence organized
  • Filing and scanning medical documents and office forms as directed
  • Verifying all patient demographic, health, pharmacy, and insurance information
  • Schedule and confirm patient appointments
  • Cleaning the front office work area and other maintenance assignments as directed
  • Motivated and willing to learn on the job
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

Qualifications

  • Motivated and willing to learn on the job
  • Front desk experience in a fast-paced environment
  • Experience working in the front desk area of a medical/dental practice preferred
  • Strong customer service skills; ability to communicate well
  • Demonstrated desire to work with children in a pediatric setting
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines

What We Offer

We believe that taking care of our employees and their families is paramount. That's why we offer a comprehensive benefits package designed to support you in every aspect of your life. Here's what we provide:

  • Medical and Vision Insurance You're eligible starting the first month after you join.
  • Dental Coverage Enjoy this benefit with $0 premium.


  • 401(k) Plan With Company Match

    We help you plan for your future with our matching program.

    • Generous Paid Time Off and Holidays Take the time you need to relax and recharge.


  • Employee Referral Program

    Earn rewards for bringing talented individuals to our team.



  • Big Savings, Big Perks

    Enjoy exclusive discounts on everything from restaurants and travel to movies and more with our employee discount program.

    • Pet Insurance We understand the importance of furry family members too.
    • Cutting-edge Technology and Training We provide the tools and resources you need to excel in your role.
    • Life and Disability Insurance Options Protect yourself and your loved ones with our coverage options.

    Who We Are

    Werner Orthodontics was formed by Dr. Greg Werner with a desire to make a difference in his home town of Greenfield. His vision was to create a company that positively impacts the lives of children. Today, Werner Orthodontics serves the Greenfield and Indianapolis areas providing a wide variety of orthodontic care. We utilize the individual strengths of all our employees to create the brand you see today. To make a difference in the lives of our patients by delivering unsurpassed pediatric orthodontic care in a fun, welcoming environment. We aim to create a foundation of optimal oral health for every child and a supportive, inspiring atmosphere for every team member.

    IND

    Salary : $17 - $20

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