Fulfillment Service Rep:

We are seeking a detail-oriented Services Representative to support daily shipping operations, prioritize workflow, and coordinate communication between customers and the picking team.

Key Responsibilities

• Print shipping labels for daily shipments based on established priorities using the designated computer system.

• Process printed orders into planned activities using additional software.

• Prioritize orders according to plan and maintain a steady workflow for the picking team.

• Communicate shipment priorities clearly to both customers and the picking team.

• Track daily shipments, returns, mis-shipments, and other issues, and communicate updates to customers.

• Coordinate inventory needs and perform cycle counts as needed.

Qualifications and Additional Details

• Prepare special reports as assigned.

• Strong computer skills required, including Microsoft Office, email, and Microsoft Teams.

• Communicate effectively with customers and team members.

• Schedule: Monday through Friday, 7:00 AM to 3:30 PM; some overtime required.

• Support additional projects and duties as assigned.