WDAY Bootcamper

Title:                                               WDAY Bootcamper

Reports To:                                    WDAY Supervisor

FLSA:                                              Non-Exempt

Status:                                               Full-time

Supervisory Responsibility:             Not Applicable

Purpose of the Role: 

The WDAY Bootcamper supports workforce development initiatives by assisting with case management, participant engagement, and administrative tasks. This role requires strong organizational skills, professional communication, and the ability to manage multiple responsibilities in a fast-paced environment.

Key Responsibilities

• Support case managers with participant tracking and documentation
• Maintain accurate records and data entry
• Communicate professionally with clients, staff, and external partners
• Assist with scheduling, follow-ups, and program coordination
• Adhere to organizational policies, procedures, and confidentiality standards
• Meet attendance, punctuality, and performance expectations

Working Relationships:

Internal: Client Care Supervisor, Program Director, other CCC’s

External: Dept. of Social Services, Mental Health Providers, Primary Care Physicians, Probation Officers, Legal Services, District Attorney’s Office, etc.

Work Schedule: Monday – Friday, 9am – 5pm with some flexibility around client needs.

Physical Environment:

o Traditional office environment.

o Must be comfortable attending appointments at various agencies, facilities and client’s homes.

Physical Demands: Must be able to drive a motor vehicle and carry up to 20 lbs.

Mental and Visual Demands: Flow of work and nature of duties involve normal coordination of mind and eyes much of the time.

o Must be able to interact with people having mental health issues, periods of instability (i.e. lack of shelter, food, clothing or support), recently released from an institution (i.e. hospital, prison), limited comprehension and/or ability to manage through complex scenarios

Qualifications for this Role:

· Proven ability to empathize with the clients we serve.

· Tenacity and passion for this work with the ability to balance objectivity with empathy.

· Computer literacy required.

· Valid Driver License required and a driving record that will permit the use of an Agency vehicle to transport clients to appointments or other activities as needed.

· Bachelor’s Degree (preferred)

· High school diploma accepted with experience.

· Bilingual English/Spanish a plus.

Compensation Range: $18.00 - $22.00 (hourly)