What are the responsibilities and job description for the Front Desk agent position at Choice hotels?
We have multiple positions open from morning to overnight, located in Trussville Alabama
Overview
We are seeking a dynamic and friendly Front Desk Agent to be the welcoming face of our organization. This vital role involves managing front office operations with enthusiasm, ensuring a smooth flow of daily activities, and providing exceptional customer service. The ideal candidate will be highly organized, tech-savvy, and capable of handling multiple responsibilities with professionalism and energy. Join us to create a positive first impression and support our team in delivering outstanding service every day!
Duties
- Greet visitors, clients, and staff warmly, creating a welcoming environment
- Manage multi-line phone systems, directing calls efficiently and courteously
- Handle data entry tasks using productivity software such as Microsoft Office and spreadsheets
- Maintain accurate filing systems and perform clerical tasks including proofreading and document management
- Schedule appointments and manage calendar logistics for staff or executives
- Operate office equipment including printers, fax machines, and computer systems with technical proficiency
- Assist with office management duties such as inventory tracking, supply ordering, and organization of common areas
Skills
- Excellent customer service skills with strong phone etiquette and client communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with spreadsheets for data management
- Strong computer literacy including data entry, file management, and general office software use
- Bilingual abilities are highly desirable to serve diverse client needs effectively
- Organizational skills with the ability to prioritize tasks efficiently and manage time effectively
- Experience with QuickBooks or similar accounting software is a plus for handling basic financial transactions
- Office management experience combined with clerical expertise in filing, proofreading, and administrative support
- Ability to operate multi-line phone systems confidently while maintaining professionalism at all times
Join our team as a Front Desk Agent to be the first point of contact that sets the tone for a positive experience! We value energetic individuals who thrive in fast-paced environments and are committed to delivering top-tier customer support. This paid position offers an exciting opportunity to develop your administrative skills while contributing to a vibrant workplace atmosphere.
Pay: From $11.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Work Location: In person
Salary : $11