What are the responsibilities and job description for the Human Resources Business Partner position at Choice Hotels International?
JOB SUMMARY:
The HR Business Partner provides strategic HR leadership and partnership to assigned internal client groups, supporting the implementation of people practices aligned with Choice’s Values & Performance Principles. This role drives initiatives across associate relations, performance management, talent acquisition, organizational development, and belonging. As an individual contributor, the HRBP collaborates cross-functionally to ensure HR programs are effectively delivered and supports leaders in creating inclusive, high-performing environments.
RESPONSIBILITIES:
Employment Experience
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45 countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice’s Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice’s Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
The HR Business Partner provides strategic HR leadership and partnership to assigned internal client groups, supporting the implementation of people practices aligned with Choice’s Values & Performance Principles. This role drives initiatives across associate relations, performance management, talent acquisition, organizational development, and belonging. As an individual contributor, the HRBP collaborates cross-functionally to ensure HR programs are effectively delivered and supports leaders in creating inclusive, high-performing environments.
RESPONSIBILITIES:
- Serve as the primary HR contact for assigned client groups, delivering HR programs and resolving routine and non-standard issues to include:
- Champion Choice’s Coaching for Performance and Growth performance management processes.
- Support Leaders through workforce planning and org design
- Coach leaders to cultivate a workplace that is aligned with our Leadership Principles that fosters engagement, belonging, recognition, and retention empowering associates to perform at their best and thrive.
- Collaborate with Hiring Managers and Talent Acquisition on hiring processes.
- Consult and guide leaders on associate relations matters, ensuring balanced and compliant resolutions in compliance with Choice Policies and processes.
- Lead and continuously enhance onboarding strategies to ensure a seamless, engaging, and inclusive experience for new hires accelerating their integration, productivity, and connection to the organization’s culture.
- Champion strategic change and organizational development programs and initiatives that enhance organizational effectiveness.
- Maintain HR records and ensure compliance with employment laws and internal policies.
Employment Experience
- Minimum of 4 years of experience in Human Resources or a related field.
- Experience in a corporate HR environment preferred.
- Prior experience in employee relations and strategic HR support.
- Proficiency in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
- Experience with HRIS systems preferred.
- Strong business acumen and ability to align HR strategies with business objectives.
- Excellent communication, negotiation, and conflict resolution skills.
- Ability to influence and resolve complex HR issues.
- Strong analytical and problem-solving capabilities.
- Commitment to customer service and organizational excellence.
- Bachelor’s degree in Business, Human Resources, or related field or equivalent combination of education and work experience.
- HR certification preferred.
- Competitive compensation and benefits, including medical, dental, and vision coverage
- Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
- Financial benefits for retirement and health savings
- Employee recognition programs
- Discounts at Choice hotels worldwide
Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45 countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.
At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.
Our corporate office locations:
North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.
Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.
Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.
Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.
Choice’s Cultural Values
Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity
Choice’s Leadership Principles
Act with Intention | Lead with Authenticity | Grow & Deliver
