Director, Human Resources, Managed Hotels

Job Summary

The Human Resources Director for Choice Hotels’ Managed Hotels portfolio is a key member of the leadership team, responsible for shaping the associate experience and driving business success across a growing portfolio of properties. This role leads strategic HR initiatives that foster a high-performance culture, champion inclusion and engagement, and ensure operational excellence. The Director oversees all HR functions, mentors a team of HR professionals, and partners with senior leaders to influence business outcomes through innovative HR solutions.

Responsibilities

• Lead all HR functions for the Managed Hotels portfolio, ensuring alignment with organizational objectives and brand standards.
• Partner with senior leaders to provide strategic HR advice and solutions for business challenges, including talent strategies, compensation, and organizational design.
• Mentor and develop HR Managers and HR Business Partners; set goals and foster a culture of learning and inclusion.
• Champion diversity, equity, and inclusion initiatives to create a safe, engaging, and high-performing workplace.
• Oversee escalated employee relations cases, investigations, and compliance with federal, state, and local laws.
• Act as a change agent for new initiatives, driving adoption through communication and readiness planning.
• Lead workforce planning, succession strategies, and talent development to ensure future readiness.
• Utilize HR data and market insights to inform decisions and measure impact.
• Oversee performance management processes and coach leaders to build strong, engaged teams.
• Serve as a key member of the Managed Hotels leadership team and contribute to enterprise-wide HR priorities.
  
  

Qualifications

Employment Experience

• 10 years of progressive HR experience, including at least 5 years in a leadership role supporting multi-site operations.
• Proven ability to influence business strategy through HR solutions and lead high-performing teams.
  
  

Technical Skills

• Proficiency in HR technologies, data analytics tools, and Microsoft Office Suite.
  
  

Additional Skills & Competencies

• Strong business acumen and ability to align HR strategies with organizational goals.
• High emotional intelligence, exceptional communication, and problem-solving skills.
• Skilled in change management and driving results in complex, matrixed environments.
  
  

Education Requirements

• Bachelor’s degree in Human Resources, Business Administration, or related field, or equivalent combination of education and work experience.
• Master’s degree or HR certification (SPHR/SHRM-SCP) preferred.
  
  

SALARY RANGE

The salary range for this position is $160,546 to $188,641.00 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide
  
  

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45 countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Welcome and Respect Everyone | Be Bold | Be Quick | Listen | Be Curious | Show Integrity

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver