What are the responsibilities and job description for the Administrative Assistant/Receptionist - HOA position at Choice Community Association Management?
Job Overview
We are seeking a dynamic and organized Administrative Assistant/Receptionist to join our Homeowners Association (HOA) team. This vital role combines front desk responsibilities with administrative support, ensuring smooth daily operations and exceptional customer service for residents, vendors, and visitors. The ideal candidate will be energetic, detail-oriented, and possess strong office management skills to help foster a welcoming community environment. This paid position offers an exciting opportunity to contribute to community well-being while honing your administrative expertise.
Responsibilities
- Greet residents, visitors, vendors, and contractors with professionalism and warmth at the front desk, managing multi-line phone systems with excellent phone etiquette.
- Handle incoming calls efficiently, directing inquiries and providing basic information about HOA services.
- Perform data entry, maintain accurate filing systems, and update resident records.
- Light Accounting Duties
- Maintain a clean and organized office environment while managing office supplies inventory to ensure smooth daily operations.
- Assist Community Managers with various projects including filing, bid proposals, architectural requests, work-order follow-up, posting meeting minutes online, and monitoring parking violations reported by the patrol company.
- Create and maintain both electronic and/or physical filing systems.
- Order and maintain office supplies.
Experience
- Requirements / Skills
· Previous administrative experience required.
· Ability to work independently, be proactive, and meet deadlines.
· Trustworthy, reliable, and professional.
· Excellent customer service and communication skills.
· Proficient in Microsoft Word and Excel.
· Strong attention to detail and ability to learn quickly.
· Ability to research and resolve various tasks.
· Capable of managing multiple responsibilities simultaneously.
· Strong organizational and prioritization skills.
· Professional phone etiquette.
· Must have reliable transportation.
· Ability to lift banker boxes (up to 20 lbs).
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
Experience:
- email management, phone support, and document handling: 1 year (Required)
Work Location: In person