What are the responsibilities and job description for the Casino Supervisor - Stigler Casino Too position at Choctaw Nation?
Pay Rate: $14.00 hourly Average Hourly Tip Rate: $7.96 | Schedule: Thursday - Monday, 6:00 PM - 2:30 AM
Job Purpose or Objective(s): You will ensure the efficiency of Slot Floor Operations and ensure that excellent service is provided to our guests. You will report to the Casino General Manager.
Primary Tasks:
- You will maintain security/procedures according to rules.
- Audit/Inspect work of team members to ensure standards are met.
- Replenish thermal paper, fixing printer jams and bill acceptor malfunctions.
- Key jackpots on the floor.
- You will pay winners by promptly responding to winning customers, processing hand pays, assisting the Slot Attendant in processing jackpot/paperwork, and assisting with Title 31 transaction requirements following established procedures.
- Be available on short notice for staff replacement.
- Train new hires and incumbents to perform job tasks.
- Maintain positive working relationship with all departments/staff.
- Immediately resolve customer/employee/management concerns.
- Perform other responsibilities as may be
Requirements:
- Excellent oral or written (legible) communication techniques.
- Prior supervisory or management experience
About the Choctaw Nation
The Choctaw Nation is the third-largest Indian nation in the United States, with over 200,000 tribal members and more than 11,000 employees. The first tribe over the Trail of Tears, historic boundaries are in the southeast corner of Oklahoma. The Choctaw Nation's vision, "Living out the Chahta Spirit of faith, family and culture," is evident as it continues to focus on providing opportunities for growth and prosperity.
Benefits
- Free gym membership
- Free access to employee health clinic
- Free lunch for casino & resort associates
- Earned wages access once per week for hourly Associates
- Pet insurance
- Paid vacation / sick time
- Medical / Dental / Vision
- 401(K) with company match
- College tuition reimbursement
- Short-term disability, long-term disability, and family leave
- Employee assistance program
- Employee prescription program
- CNO Paid Life Insurance
- Teladoc
- On Site Dental Clinics (Jet Dental)
- On Site Mammogram Services
- Free diabetes and hypertension monitoring benefit (Livongo)
- Accolade- Concierge Benefits Program
- Wellness Program that equals savings on health insurance cost (Virgin Pulse)
- Maternity Care Program
- (Benefits provided by the Choctaw Nation are based on employment classification)
Job Type: Full-time
Pay: $14.00 per hour
Physical Setting:
- Casino
Application Question(s):
- If necessary, are you willing and able to work flexible hours?
- In the event that you are needed after hours, are you willing to be on call?
- How many years of experience do you have in a customer service role?
- How man years of professional working experience do you have in handling large volumes of cash?
- How many years of working experience do you have in a supervisory role?
Shift availability:
- Night Shift (Required)
Ability to Relocate:
- Stigler, OK: Relocate before starting work (Required)
Work Location: In person
Salary : $8 - $14