What are the responsibilities and job description for the Casino Cage Vault Shift Lead position at Choctaw Casinos & Resorts?
Start Rate: $25.00/hour | Full-Time | 3rd shift
Job Purpose or Objective(s): The Cage/Vault Shift Lead ensures the effectiveness of Casino Cage and Vault Operations. You will report to the Cage Vault Shift Manager 2.
Primary Tasks
Job Category: Gaming
Posting Date: 09/22/2026, 1:20 PM
Job Schedule: Full time
On-Site/Remote: On-Site
Job Purpose or Objective(s): The Cage/Vault Shift Lead ensures the effectiveness of Casino Cage and Vault Operations. You will report to the Cage Vault Shift Manager 2.
Primary Tasks
- You will oversee and train new hires, cage cashiers, tip cashiers, poker cashiers and OTB cashiers to include resolving associate performance issues, conducting performance management with staff (Reviews, address sub-standard performance), promoting teamwork and inclusiveness, auditing/inspecting work of your team to ensure standards are met.
- Work with other Front of the House Casino Departments, Poker, Table Games, Player’s Club, Player Development, Promotions, Slot Operation, Food & Beverage, Hotel and local Travel Plazas to ensure their monetary needs are met to obtain excellent guest satisfaction and all transaction paperwork is accurate.
- You will maintain security, surveillance and gaming policy & procedures to protect the assets of the Casino and report all fraudulent and suspicious activity immediately.
- Develop methods, processes, staffing to forecast/fulfill demand and prepare cashier window rotation based on needs and to ensure equality for all team members.
- Resolve customer issues, answer public inquiries, and immediately resolve customer/associate/management concerns.
- You will prepare and respond to reports and inquiries related to auditing of casino paperwork. Work with Revenue Audit and Compliance to ensure all standards are met.
- Use multiple computer software to enter, access, record, review or retrieve data.
- You will implement corrective/preventative actions and always inspect and retrain your team.
- Perform other duties as may be assigned.
- Knowledge of high-volume cash handling policies. This includes security, verification, and accuracy.
- Able to work with large sums of money and chips.
- Ability to apply excellent oral techniques.
- Knowledge of principles and processes for providing customers and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Three (3) years cash handing experience with prior management experience preferred.
Job Category: Gaming
Posting Date: 09/22/2026, 1:20 PM
Job Schedule: Full time
On-Site/Remote: On-Site
Salary : $25