What are the responsibilities and job description for the Front Desk Associate position at Chocksett Inn and Restaurant?
Opening for a part time Front Desk Agent to provide professional customer care for our guests !
Shifts will be a mixture of 7am-3pm or 3pm-11am. Must be available during the week and weekends.
Must have professional appearance and pleasant demeanor !
Customer service experience a plus !!
Key duties include:
Process guest registrations, including collecting payment
Respond to guest needs, special requests and complaints and alert the manager as needed
Perform cashier functions: cash, credit card handling.
Make reservations.
Maintain room status inventory and communicate with housekeeping.
Communicate all pertinent shift information to Manager and other desk staff.
Qualifications, Minimum Experience, Education, Skill & Physical Requirements:
Must be flexible in hours and days worked
Must be able to stand for long periods of time
Must be able to lift 25 – 50 lbs. and carry up to 10 lbs.
Must have sound judgment, discretionary skills and be able to work with little or no supervision
Must be proficient in the use of common Windows-based computer programs.
Must be able to operate basic office machines, i.e., copier, fax, printer, etc.
Must display very good organization and time management skills.
Must have excellent communication and interpersonal skills with the ability to interact with many'
'
Communication method(s) used:
- Phone
- In person
Work Remotely
- No
Pay: From $16.00 per hour
Shift:
- 8 hour shift
Experience:
- Customer service: 1 year (Required)
- Windows: 1 year (Preferred)
- Time management: 1 year (Preferred)
- Organizational skills: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person
Salary : $16