Front Lobby Receptionist

Work Location

Orange, California

Work Shift

Day – 08hrs (United States of America)

Why CHOC?

At CHOC, we strive to be the leading destination of children’s health by providing exceptional and innovative care. We are responsible for the overall health of our community’s pediatric population in our hospitals, clinics, and practices. And because of our breadth of care, your career at CHOC can be as diverse and fulfilling as you determine. CHOC’s compensation structure, benefits offerings, and career development programs are geared to helping you achieve your professional and personal goals. Apply now to see where your career at CHOC can take you.

Environmental Sustainability Statement

Driven by the connection between children's health and a healthy environment, we commit to creating a healthcare model that incorporates environmental sustainability aligned with our mission to protect children's health and patient safety.

Job Summary

The Front Lobby Receptionist acts as a resource to patients, visitors and others entering the hospital through the front lobby. Courteously answers questions and guides patients and visitors to their destinations and informs visitors of the visiting policy and upholds it at all times. Keeps current documentation of all patients who present for registration.

Pay Range

Minimum $21.00 Midpoint $21.00 Maximum $22.00

Rate of pay is determined by various factors, including but not limited to knowledge, skills, competencies, experience, education, as well as position requirements.

Experience

• Required: Work experience that includes interacting with and greeting guests, assisting customers, being organized.
• Preferred: One (1) year of experience in a reception position.
  
  

Education

• Required: High School Diploma/ GED or equivalent.
• Preferred: Some college or communications classes.
  
  

Training

• Required: Typing 40 WPM, Computer experience, faxes, copiers, multiline phones, printers. Comprehensive Crisis Management - CHOC moved to training from licensure.
  
  

Specialized Skills

• Required: Must be a strong team player. Exceptional verbal and written communication skills; interpersonal relationship and collaboration skills. Excellent analytical and organization skills; excellent critical thinking, judgment, and problem-solving skills. Ability to speak, read, write, and understand English effectively at a level appropriate for the safe and effective performance of the job. Knowledge of computer systems and software used in functional area. Attention to detail, vigilance, poise, and composure in stressful situations.
• Preferred: Bilingual in English and Spanish.
  
  

Licensure

• Required: BLS - Basic Life Support - Must be obtained within three (3) months of hire date.
• Preferred: None.
  
  

Work Environments - Functional Demand

Medium - High energy level Lift and carry 40-50 lbs. Push/pull /- 150-200 lbs. (Patients on bed, stretcher) Lateral transfer 150-200 lbs. (ie. Patient) .

Physical Activity Requirements

Bending, Carry Objects, Climbing, Keyboard use/repetitive motion, Pinching/fine motor activities, Push/Pull, Reaching forward, Reaching overhead, Sitting, Squat/kneel/crawl (Squad & Knee), Standing, Talk or hear, Taste or smell, Twisting, Walking, Wrist position deviation

Physical Activity Lifting

Lifting (Floor to waist level) - Constant 67 or more%, Lifting (Floor to waist level) - Frequent 36-66%, Lifting (Floor to waist level) - Occasional 0-35%, Lifting (Waist level and above) - Constant 67 or more%, Lifting (Waist level and above) - Frequent 36-66%, Lifting (Waist level and above) - Occasional 0-35%

Sensory Requirements

Color Discrimination, Depth Perception, Far Vision, Hearing, Near Vision

Environment Requirements

Airborn Communicable Disease, Bloodborne Pathogens, Chemical, Dust Particular Matter, Extreme Noise Levels, Extreme Temperatures, Radiation, Uneven Surfaces or Elevations

Non-Discrimination Statement

CHOC does not discriminate on the basis of age, race, color, religion, national origin, ancestry, marital status, genetic information, disability, sex, gender (including pregnancy, breastfeeding, childbirth, lactation or related medical conditions), gender identity or expression, medical condition, sexual orientation, veteran status, military or uniformed service member status, or other protected characteristics in accordance with state and federal laws. CHOC will consider for employment qualified applicants with criminal histories, in accordance with the Fair Chance Initiative for Hiring.

We encourage individuals from all backgrounds to apply for positions at CHOC, even if your experience doesn’t align perfectly with the listed qualifications for a particular role, as your unique experience may be a great addition to our culture for another one of our opportunities.

If you desire support or accommodations throughout the Talent Acquisition process, please inform your Talent Acquisition Partner.