What are the responsibilities and job description for the Director of Operations PM position at Chobani?
The Director of Operations is responsible for leading all manufacturing, production, and supply chain efforts across coffee roasting, packaging, and cold brew concentrate lines. This role ensures operational excellence by driving efficiency, quality, food safety, cost control, and team development. The ideal candidate combines hands-on manufacturing leadership with strategic planning capabilities, and thrives in a fast-paced, growth-oriented environment.
Essential Duties and Responsibilities: -Other duties may be assigned
Operational Leadership
Oversee day-to-day operations across roasting, grinding, packaging,cold brewbrewingand extraction.
Develop and implement production strategies to meet demand plans, maximize throughput, andoptimizeplant capacity.
Lead continuous improvement initiatives using Lean, Kaizen, 5S, or similar methodologies.
People Leadership
Manage and develop a cross-functional team including Production Managers, Roasters, Packaging Supervisors, Maintenance, and Quality personnel.
Foster a high-performance culture focused on accountability, teamwork, and professional growth.
Own staffing plans, training programs, and succession development.
Quality & Food Safety
Ensure all products meet or exceed SQF, HACCP, FDA, and internal quality standards.
Partner with the Quality team to investigate issues, implement CAPAs, andmaintainaudit readiness.
Supply Chain & Inventory
Coordinate withProcurement and Planning to ensure raw materials (green coffee, packaging, ingredients) are available to support production schedules.
Oversee inventory accuracy, material flow, and warehouse operations.
Maintenance & Equipment Reliability
Oversee and Partner with Maintenance to implement preventive and predictive maintenance programs.
Support capital equipment upgrades and automation initiatives.
Financial & KPI Management
Develop and manage department budgets, labor efficiency, yield, scrap, and OEE targets.
Track and report performance metrics;identifyand address bottlenecks or cost drivers.
Qualifications
Required
7 years of leadership experience in manufacturing; food & beverage or CPG strongly preferred.
Experience in coffee roasting, beverage processing, or similar operations (thermal processing, brewing, extraction, bottling, etc.).
Strong understanding of GMP, HACCP, and food safety regulations.
Proventrack recordof scaling production, improving efficiency, and leading cross-functional teams.
Preferred
Experience with SQF Certification, ERP/MESsystems, and industrial automation.
Lean Six Sigma training or certification.
Bachelor's degree in operations, Engineering, Food Science, Business, or related field.
Traits of a Successful Candidate
Hands-on, floor-focused leadership style with strong follow-through.
Data-driven decision maker with a continuous improvement mindset.
Calm under pressure and able to thrive in a fast-paced, growing environment.
Excellent communicator who can collaborate across departments.
Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 byHamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafes nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.
Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products inNew York,Idaho,MichiganandAustralia, and its products are available throughoutNorth Americaand distributed inAustraliaand other select markets.
For more information, please visitwww.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.
Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.
The salary range for this full-time position is $144,000.00 - $198,000.00, bonus equity benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.