Director of Customer Finance

Summary

Chobani’s Customer Finance team operates as the key business partners to our field sales team, functioning as a link between our Sales and Finance organizations. The team is “matrixed” directly into our field sales organization, with each team member working with sales to focus on driving excellence in a specific customer business unit (East, West, Wholesale, etc.).

Members of our Customer Finance department work with their partners in sales to ensure accurate volume and net revenue forecasts, staying connected with the business unit. They need to understand key drivers and sources of forecast variance (and correcting those issues), supporting company initiatives such as new product launches or pricing changes, leading the modeling process for both Chobani and customer annual planning/joint business planning processes, and working through any ad hoc analyses that may be useful to our Sales and Finance teams (promo effectiveness analysis, customer negotiation work, trade investment opportunities, etc.).

Successful members of our Customer Finance team want to work in a fast-paced, high growth environment, have a strong interest and background in CPG, and a passion for partnering with sales teams to get results. We are open to having this candidate sit in one of the following offices: NY, NY, Plano, TX, Cincinnati, OH or Minneapolis, MN

Responsibilities

• Partner with sales leaders on our monthly forecast process, ensuring accurate volume, promo and trade inputs month in and month out
• Identify sources of forecast variance, determine any process or strategy changes needed to eliminate
• Proactively identify and quantify “risks and opportunities” for your customer business unit to eliminate surprises and escalate investment opportunities
• Utilize Chobani tools to assess promo performance at key customers, identifying opportunities for improvement / optimization or sources of inefficiency
• Execute key company-wide initiatives with your business unit, including new product launches, marketing / promo campaigns or pricing changes
• Focus on and drive profitable growth for your business unit utilizing Chobani’s framework and tools
• Support the field’s work with our JDA business planning tool, and recommend / support improvements to our systems and processes
• Prepare for regular quarterly and monthly business reviews with senior leadership
• Coordinate with internal teams, including Sales, Finance, Category, Insights, Marketing and others to ensure our sales team has the support and tools they need to succeed
• Identify and drive opportunities for change in our organization, both in external work with customers and internal work on our processes and systems

Requirements

• Bachelor's degree required
• 12 years total experience, with significant focus in Consumer Packaged Goods
• Strong understanding of CPG trade: pricing and promotion planning, customer negotiation, etc.
• Strong leadership qualities with cross-functional exposure / experience
• Track record of being highly client-centric, building and maintaining excellent relationships
• Highly organized with the ability to balance multiple projects against at once
• Ability to work with and summarize findings from complex data
• High Proficiency in Microsoft Office Suite
• Willingness to travel (less than 20%)

About Us

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers – Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at cafés nationwide, as well as Ready to Drink (RTD) coffee beverages at retail. In 2025, Chobani acquired Daily Harvest, a modern brand offering consumers nutritious, delicious and convenient ready-to-make meals.

Chobani uses food as a force for good in the world – putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.

For more information, please visit www.chobani.com or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.

The salary range for this full-time position is $160,000 - $210,000 bonus equity benefits. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Chobani provides a comprehensive benefits package, including medical, dental, vision coverage, disability insurance, health savings account, flexible spending accounts, and tuition reimbursement. To help save for the future, all employees are eligible for a 401k match of 100% on up to 5% of eligible pay. To support growing families, we provide fertility and childcare assistance, and 12 weeks of parental leave at full pay after six months of continuous employment. In addition, we provide wellness resources which include an employee assistance program, fitness discounts, a wellness reimbursement, on-site gym access (certain locations) and a monthly wellness newsletter to connect you with resources and timely information. We offer various types of paid time of including: 120 hours of paid time off, 11 holidays, and paid volunteer time off.