What are the responsibilities and job description for the Senior Systems Analyst position at Choate Rosemary Hall?
POSITION PURPOSE: Primarily responsible for coordinating, analyzing, and maintaining the onboarding and offboarding processes. Acts as a vital bridge between the Help Desk, Network Technical Services, Communications, Human Resources, Dean of Faculty, Summer Programs, contractors and vendors, parents and guardians, and students, campus residents, and Information Systems teams, ensuring smooth technological operations and support across the organization and end-users. This role involves problem analysis, technical assistance, user access management, and ongoing system optimization to enhance the overall user experience.
Ability to be a proactive problem solver who can evaluate user needs, diagnose technical issues, coordinate resolutions, implement system improvements, and assist in employee investigations while maintaining strong relationships across departments.