What are the responsibilities and job description for the Customer Business Manager position at CHO America?
Drive Growth. Build Partnerships. Shape a Premium Brand.
Are you a results‑driven CPG sales professional who thrives in the retail grocery space? Do you enjoy building strong buyer relationships, negotiating win‑win promotions, and seeing your products succeed on the shelf?
We’re looking for a Customer Business Manager, to help grow our premium olive oil and food product portfolio across the U.S. retailers , such as Kroger, H-E-B, Fiesta Mart, Brookshire Brothers, Academy, etc. This in-office role is ideal for someone who blends strategic thinking with hands‑on execution and wants to make a visible impact on a growing brand.
About Us
Our mission is simple: deliver high‑quality, premium cooking oils and food products at optimal cost—backed by outstanding customer service. Our products are trusted by retail and industrial customers nationwide, and we’re continuing to expand our footprint across grocery and natural retail channels.
At CHO America, we create experiences and build trust. Our portfolio includes renowned brands such as Terra Delyssa (the leading olive oil brand in Canada and one of the fastest-growing in the U.S.), Moresh, Origin 846, and Bella Del Sol. Our mission extends beyond retail; we empower over 10,000 North American businesses in food manufacturing, cosmetics, and pharmaceuticals with reliable, high-quality bulk edible oils.
When you join us, you become part of a company that values innovation, quality, sustainability, and growth. This is more than a job—it’s an opportunity to make your mark and fuel your ambitions in a supportive, forward-thinking environment.
Drive Growth & Build Relationships
- Own the numbers: Hit monthly KPIs while developing strategic sales plans that fuel revenue growth
- Be the connector: Build and nurture relationships with grocery buyers, distributors, and brokers nationwide through scheduled phone calls, online meetings and email outreach
- Expand our footprint: Increase distribution in grocery and natural retail channels through smart business development
- Negotiate like a pro: Structure pricing agreements and promotional contracts that maximize profitability
- Optimize performance: Analyze promotional programs to ensure every marketing dollar counts
- Command the shelf: Secure additional facings and SKUs through persistent phone and email follow-ups to boost visibility and sales
Strategic Account Management
- Identify key buyers for both branded and Private Label products
- Create annual business plans with realistic, ambitious sales targets
- Build comprehensive promotional planners for each account
- Monitor market conditions and provide actionable insights to leadership
- Manage broker relationships and collaborative partnerships
- Travel to food shows and customer meetings as needed
Stay Sharp with Analytics
- Track and report on pricing, demand, and competitive landscape
- Prepare compelling sales reports for senior management
- Approve promotional invoices and manage deductions efficiently
- Maintain up-to-date CRM systems and reporting spreadsheets
What Makes You Perfect for This Role
Education & Experience:
- Bachelor's degree in Business Administration, Retail Merchandising, Supply Chain Management, Finance, or related field
- 3-5 years of proven CPG wholesale sales success
Your Superpowers:
- Results-driven: You don't just meet goals—you exceed them
- Strategic mindset: You see the big picture while mastering the details
- Analytical excellence: Retail math, inventory management, and business analytics are second nature
- Tech-savvy: Advanced Microsoft Office skills and CRM proficiency
- Communication master: Your written and verbal skills inspire and persuade
- Organized & efficient: You juggle multiple priorities without breaking a sweat
- Customer-focused: Outstanding service is in your DNA
- Competitive spirit: You thrive in fast-paced, challenging environments
- Location: you leave within 25 miles away from our office at 1055 Gemini street, Houston, TX, 77058
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Health and dental insurance
- Paid time off
Ready to Make Your Move?
If you're a proactive problem-solver who gets energized by challenges and excited by growth opportunities, we want to hear from you!
Apply today and let's build something great together.