Chiropractic Front Desk Receptionist

Job Overview

Chiro Worx Injury Center is seeking a friendly, organized, and dependable Front Desk Receptionist to join our team in Plantation, Florida!

In this vital role, you will be the first point of contact for our patients and visitors, helping ensure smooth daily clinic operations through efficient scheduling, accurate documentation, and compassionate customer service. Your proactive approach, attention to detail, and positive attitude will contribute to a welcoming and professional environment that supports our patients throughout their recovery.

Responsibilities include greeting patients, scheduling appointments, answering phone calls, maintaining accurate patient records, assisting with insurance and personal injury paperwork, and supporting daily administrative operations. The ideal candidate is professional, detail oriented, organized, and able to multitask in a fast paced healthcare environment while providing an excellent patient experience.

Responsibilities

• Greet patients and visitors warmly and professionally.
• Answer incoming phone calls, respond to inquiries, and direct calls appropriately.
• Schedule, confirm, and reschedule patient appointments.
• Check patients in and out and maintain an organized appointment schedule.
• Collect and update patient demographic information and required paperwork.
• Assist with obtaining signatures and completing intake forms, authorizations, and other required documentation.
• Maintain accurate patient records and protect confidential information in accordance with HIPAA requirements.
• Assist with organizing medical records, referrals, and incoming documents.
• Communicate with patients regarding appointments, missed visits, and follow up scheduling.
• Coordinate with the chiropractic assistant and doctor to support efficient patient flow.
• Assist with administrative tasks related to personal injury and motor vehicle accident cases, including organizing claim information and tracking outstanding documentation.
• Maintain a clean, organized, and professional reception area.
• Perform general clerical duties, including scanning, filing, data entry, and document management.
• Follow office policies and procedures and assist with other administrative duties as needed.

Qualifications

• High school diploma or equivalent required.
• Previous receptionist, front desk, or customer service experience preferred.
• Medical office or chiropractic office experience is a plus.
• Strong verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using computers, email, scheduling systems, and electronic records.
• Ability to multitask, prioritize responsibilities, and work efficiently in a busy environment.
• Professional, courteous, dependable, and patient focused.
• Ability to handle confidential patient information responsibly.
• Willingness to learn office procedures, healthcare terminology, and personal injury administrative workflows.

Preferred Experience

Experience with chiropractic offices, medical billing, personal injury cases, auto accident claims, PIP insurance, or medical records is beneficial but not required. Training may be provided to the right candidate.

Schedule

• Working days and hours: To be discussed during the interview process.

Work Location: In person

Salary : $34,000 - $45,000