What are the responsibilities and job description for the Medical Receptionist position at Chippewa Valley Orthopedics and Sports Medicine Clinic SC?
Chippewa Valley Orthopedics and Sports Medicine is seeking an positive, hardworking individual to join our medical receptionist team. This individual must have the ability to work in a fast-paced environment and multitask while providing outstanding customer service.
Responsibilities would include the following:
- Greeting patients professionally with compassion & empathy
- Checking patients In/Out ensuring all patient information is current and accurate
- Comforting patients by anticipating anxieties and effectively answering questions
- Answering phones
- Scheduling appointments by following individual pre-determined guidelines
- Coordinating referrals to other providers
- Maintaining patient accounts by obtaining, recording, and updating personal and financial information
- Obtaining insurance authorizations, as needed
- Working closely with physicians and their teams
- Other duties as assigned
Skills & Qualifications:
- Professional customer service
- Positive verbal and written communication
- Organization and time management to oversee a variety of tasks effectively
- Interpersonal skills to interact positively with patients & fellow staff members- even in stressful situations
- Multi-tasking with the ability to prioritize and organize work, all while maintaining accuracy- despite frequent interruptions
- Attention to detail & quality
- Triaging multi-line telephone calls
Education:
- High School or GED required
- Knowledge of medical terminology is beneficial
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
- Medical Receptionist: 1 year
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Application Question(s):
- How will your previous work experience contribute to your success in this position?
- What does customer service mean to you?
Work Location: In person
Salary : $17 - $20