Coordinator Medical Office

Introduction

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Coordinator Medical Office today with Chippenham Hospital.

Benefits

Chippenham Hospital offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Come join our team as a(an) Coordinator Medical Office. We care for our community! Just last year, HCA Healthcare and our colleagues donated $13.8 million dollars to charitable organizations. Apply Today!

Job Summary and Qualifications

• Manage provider schedule in EMR, i.e., time off, appropriate dx scheduling, schedules full, no shows called, etc.
• Scheduling of testing, i.e., imaging, labs, referrals to other providers
• Daily utilization of e-mail for communication
• Attention to detail, example, managing EMR beans, patient scheduling, pathology tracking, provider requests, etc.
• Types accurately with attention to details
• Prepares correspondence, reports, and materials for presentations
• Sets up and coordinates meetings
• Creates, transcribes and distributes meeting agendas and minutes
• Answers telephones and handles calls in an appropriate manner
• Meets and greets patients and visitors
• Performs general clerical duties including but not limited to: copying, faxing, mailing and filing
• Maintains front office area to be neat, orderly and patient-friendly.
• Researches, prices and purchases; ordering supplies
• Demonstrates ability to maintain a safe environment
• Promotes internal and external customer satisfaction.
• Builds and promotes a culture of service excellence and continuous improvement.
• Attendance: works as scheduled and is compliant with Attendance and Tardiness Policy.
• Obtains medical records for new or current patients not limited to labs, imaging, OR/inpatient consult notes, other provider notes prior to patient appointments to maximize their visit, prevent delays/cancellations and create efficiency for the provider, understanding when to bring to nursing for triage of importance
• Sent OR/inpatient consult notes to Lahey for their billing purposes
• Verify eligibility and benefits for in office or surgical procedures prior to procedure, uses appropriate diagnosis codes and obtains prior authorizations if required for reimbursement for both Parkland and Lahey
• Completes surgical scheduling including provider schedule, scheduling express, organizing labs/imaging/physical therapy/cardiology etc and pre-op appointments prior to surgery date to avoid delays

What qualifications you will need:

• Medical Office experience preferred
• High School Graduate / GED

Chippenham Hospital has provided quality healthcare services since 1972, giving patient's access to highly-trained physicians and advanced technology. With more than 50 years of pioneering healthcare, our 460 bed hospital is one of the region's leading acute care facilities located on the Southside of Richmond. We are the region's first choice for orthopedics, joint care, behavioral health and cardiovascular care. The Joint Commission awarded Chippenham Hospital the Gold Seal of Approval and named us a Top Performer on Key Quality Measures for advanced primary stroke, heart attack, heart failure, pneumonia, perinatal care, hip and knee replacement and surgical care. We are also a Level I Burn Center and Level I Trauma Center.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Coordinator Medical Office opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews. Unlock the possibilities and apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.