Senior Analyst, Consumer Insights

CULTIVATE A BETTER WORLD

Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone.

THE OPPORTUNITY

As the Senior Analyst, Consumer Insights on the Consumer Insights team under Marketing, you will be ever-curious, creative, and collaborative, supporting research/strategic initiatives that inform consumer-facing product and marketing decisions.  Your ability to generate insights and connect them in a bold vision will ensure that Chipotle remains connected to the current and future needs of consumers to drive growth of the business.

LOCATION

This hybrid position will be based in our Newport Beach, CA office 4 days per week (with work from home on Friday). Remote work is not available for this role.

WHAT YOU’LL DO

• Partner with cross-functional stakeholders to understand business challenges and key success metrics to support any recommended research approaches

• Support all phases of primary quantitative and qualitative research across multiple marketing verticals including, menu innovation, brand strategy, communication, Brand Health/Campaign Awareness tracking, as well and cultural/trends research. 

• Draft surveys, manage data collection and analysis, and create discussion guides and polished summaries of findings.

• Support managing external suppliers including development of RFPs, onboarding, providing feedback, and ensuring timely deliverables within scope.

• Source and synthesize information from secondary or syndicated research sources to enrich findings or support timely ad hoc requests.

• Proactively identify knowledge gaps or timely areas for exploration to remain at the forefront of culture.

• Maintain consumer insight records including internal documentation/invoices and develop research library for easy access.

WHAT YOU’LL BRING TO THE TABLE

• Bachelor's Degree (BA/BS) from 4-year college or university is required.

• 3 years prior relevant experience in consumer insights, agency or marketing roles.

• Prior knowledge of both qualitative and quantitative research methodologies and an interest in exploring emerging approaches.

• Strong analytic problem solving skills and a desire to continually dig beyond the surface for deeper-level insights that drive the business and a competitive advantage.

• Natural storyteller who can distill complex methodologies and data sources into an impactful narrative that can persuade, inspire, and motivate others in a wide variety of settings. 

• Graphic design/video editing experience to elevate findings is a plus!

• Effective time-management, flexibility, ability to manage multiple projects and shifting research priorities. 

• Ability to work independently and with cross-functional teams, in a lean and fast-paced organization.

• Must be organized and detail-oriented without losing sight of objectives.

PAY TRANSPARENCY

A reasonable estimate of the current base pay range for this position is $99,000.00–$138,000.00. You are also eligible for annual cash bonuses and equity awards based upon performance and other factors. Actual compensation offered may vary depending on skill level, experience, and/or education. Chipotle offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, sick leave, vacation time, and much more. Visit https://jobs.chipotle.com/benefits for more details.

WHO WE ARE

Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit WWW.CHIPOTLE.COM

Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply.  

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact ADAaccommodations@chipotle.com if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests.