Administrator and Customer Experience Representative

Overall Responsibility

Coordinate administrative functions, sales support processes and other sales support activities.

Key areas of responsibility

·     Oversee terminal installations/deployments

·     Review completeness, approve & submit sales account paperwork

·     PCI Compliance

·     Office Organization

·     Customer Retention

Qualifications

·     Happy, Positive and takes initiative

·     Must possess excellent phone and verbal communication skills

·     Must be Organized

·     Proficient with Administrative software (MS Word, PowerPoint, Excel, …)

·     Sales support experience

·     Capacity to communicate limited technical/product information to both a technical and nontechnical audience

·     Strong sense of customer service