What are the responsibilities and job description for the Administrator and Customer Experience Representative position at CHIPD?
Overall Responsibility
Coordinate administrative functions, sales support processes and other sales support activities.
Key areas of responsibility
· Oversee terminal installations/deployments
· Review completeness, approve & submit sales account paperwork
· PCI Compliance
· Office Organization
· Customer Retention
Qualifications
· Happy, Positive and takes initiative
· Must possess excellent phone and verbal communication skills
· Must be Organized
· Proficient with Administrative software (MS Word, PowerPoint, Excel, …)
· Sales support experience
· Capacity to communicate limited technical/product information to both a technical and nontechnical audience
· Strong sense of customer service